No I haven't. The rules of this board do not allow for rudeness or for me to use the kind of words I would like to use to comment on some postings!
Yes it does. Go and read the design guide and legislation suggested above.
eh? I haven't implied anyone has any form of mental disorder. If I was wanting to say that I would say so directly.
I simply ask why so many posters here have problems navigating large, modern stations. The point about my mum is that she DOESN'T go to New Street very often, if ever and is not a regular train user. She went a couple of times, was worried that such a big station might be confusing for her on her own and with luggage ( as it was in the past if we are honest). However, she found it was really straightforward and easy to navigate. She felt it was more like an airport than a station. Why is it that a casual user has no problems but an expert like you does?
Here goes:
I want a station that is accessible to everyone, I want it to offer step free access from the train to the street, I want it to be dry, safe, light, airy and covered and I would like some form of temperature control if at all possible. I want it to have large circulating areas, clear display screens, have a decent selection of shops and refreshment outlets, a selection of waiting locations and styles of furniture, i want waiting to be away form the platform as much as possible if only to help people keep warm and dry in the winter. I want large doorways and long ticket barriers, I want wide, covered platforms that aren't overloaded and dangerous at rush hour, I want visible staff/help points and good quality, clear announcements. I want it to have decent toilets for all types of people and I want it to have systems and equipment built in to ensure that usage barriers are removed for as many people as possible. If we have more than one level I want a good selection of stairs, high speed lifts and escalators to move people. Added to that if I could have a fantastic, striking and modern building design I would be really happy.
I would be really, really happy if we could have a well structured transport interchange on the same site as the station carrying those design rules throughout but we do live in the real world not cloud cuckoo land!
Will that do for you?