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Why do ferry services not seem to work in the UK?

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markymark2000

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Be prepared, this is a longer post but I am interested in peoples thoughts.
In the UK, we are blessed to have so many rivers and bodies of water, yet for some reason the UK rarely seems to make ferry services work. Other countries seem to manage to get more ferry routes, operating more frequently. In the UK, they seem to be few and far between, and where they do exist, they are poorly promoted. Smaller independent companies relying on word of mouth as they don't want to do anything to promote the service themselves (Ie Barmouth Ferry). Bigger companies seem to mostly only care about tourists. Organisations who input data to Traveline (whether that be Traveline Cymru or local authorities) almost always seem to refuse to put ferries into travel databases despite them being a form of public transport. It's all a bit backwards and almost no one, including the ferry operators, seems to see ferries as a form of public transport, getting people from A-B.

London probably the most developed ferry service in the form of Thames Clippers but the service is generally quite slow as the services seem to stop at every pier along the way, they can be unreliable, the prices are also quite high with a number of journeys being cheaper on the tube. They do seem popular though I think this is in large part due to the extortionate 'tour boat' prices so people clicked onto the Clipper. There's a few other issues at Clipper but anyway, despite all of that, they still have a lot of passengers and no one is going in there to compete and/or provide an alternative service.
  • Liverpool of course has the famous ferry cross the Mersey but if it wasn't for the Beetles bringing in the tourists, I doubt this ferry would still exist. It's so unloved and the service hasn't innovated for years. So much potential up and down the Mersey for more piers and get more regular travellers. There's a stadium being built that will hold 50,000 people and yet it has no pier so that event goers can get the ferry to/from the event
  • Cardiff has 2 water taxis (plus 1 tour which offers short hops), none advertised very well online under the companies own banners and Traveline Cymru refuse to put them on the database.
  • Manchester has had various iterations of boat services, TFGM never put them on the Traveline database and the companies themselves were pretty poor with advertising.
  • I bet you didn't know about the Thelwall or Little Hulme ferries? Most people don't because they aren't advertised by the company (who only operate them due to old laws) and no one will put them on Traveline.
  • Bristol has a great water taxi which is on Traveline but the frequency and operating hours are really poor so only work really if you are doing a loop.
  • Isle of Wight ferries despite 3 companies, there is very little actual competition and each one having it's own, rather large, unique point (IE Redfunnel/Jet being to Southampton, Wightlink being mostly Portsmouth. Hovertravel having the tourist/hype of it being a hovercraft). It's often said by Islanders that there is a cartel going on here because everyone sticks to their lane and no one tries to be the best, just least worst.
  • We have lost the Tilbury-Gravesend ferry. Nearly lost the Hythe ferry too a few times, both quite high profile ferries in their own rights.
  • The new Isle of Scilly ferry got the boat built and was selling tickets then they pulled the plug last minute (https://www.bbc.co.uk/news/articles/ck5gkxg700jo).
  • Endless proposals have been made for a ferry on the River Seven, none have yet materialised.
You get the idea, lots of issues around lack of competition on busy routes, some ferries struggling in general, some ferries not known on any journey planning site, they only exist if you do intense searching, and then, who knows if the website is upto date?

It just seems like the ferry companies just aren't bothered and just plod along not even attempting to get people onboard. Certainly a clear lack of wanting to be public transport, more a tourist attraction (but they don't even advertise that well), most local authorities don't put ferries onto Traveline so fewer people know about them. I know the geography and demographics may be a little different but why can't we have great ferry services like some other places in other countries. Why is there such a lack of care in the UK for ferries? Interested in thoughts below, and is there anything that you think could be done to improve the situation?
 
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Dai Corner

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Because we have plenty of bridges and tunnels?

There was a ferry across the Severn which survived the opening of the rail tunnel but succumbed to the road bridge.

Having said that, Torpoint ferry across the Tamar between Devon and Cornwall seems to do well with very frequent departures all day and even operating every 30 mins all night.

The Sandbanks ferry between Poole and Swanage also seems busy.
 

swt_passenger

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Wasn’t this question answered in the OP’s 2019 thread:
 

75A

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The one from Strangford to Portaferry is very popular over here, 2 each way evey hour from 7-30 to 22-45 every weekday, saves an hour detour, costs me a £5 return with a Blue Badge.
 

Magdalia

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I have skimmed through the previous discussion.

Some East Anglian ferries did not get a mention.

Reedham Chain Ferry is the only crossing of the River Yare between Norwich and Yarmouth.


The Chain Ferry is currently operational

Monday - Friday 6.30am - 10pm

Saturday & Sunday 8am - 10pm

Bank Holiday Mondays 8am - 10pm

The chain ferry runs continuously (on demand)

Therefore, no booking is required.

The Harwich Harbour Ferry links Harwich with Shotley and Felixstowe, otherwise a long detour via Manningtree and the Orwell Bridge.


Harwich Harbour Ferry​

Foot and Bicycle Ferry connecting Harwich, Shotley and Felixstowe since 1912

Southwold-Walberswick across the River Blyth, nearest road crossing is Blythburgh, nearest footbridge is the old railway line.


We are a traditional family run rowing boat service operating across the River Blyth from Southwold to Walberswick in Suffolk.
Our wooden rowing boats are based on the Suffolk punt design and carry up to 12 passengers at a time. Sometimes our motor launch is also used as a ferry if conditions are unsuitable for rowing, during winter, or if it is too busy that the small rowing boat cannot cope with the high volume of passengers.

More generally, coastal ferries are a challenge in the UK because of coastal weather and tidal range.

For coastal weather, listen to the inshore waters forecast that's part of the 0520 Shipping forecast on Radio 4.

Endless proposals have been made for a ferry on the River Seven, none have yet materialised.
For tidal range, and the prospects for a River Severn ferry, I suggest that you do some research on the Severn Bore.
 

markymark2000

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Because we have plenty of bridges and tunnels?
Possibly. Plenty of instances where bridges/tunnels exist but ferries still work and also where no bridge/tunnels exist and there is no ferry, or even where there is a ferry, no one takes it seriously as a way to get from A-B.

There was a ferry across the Severn which survived the opening of the rail tunnel but succumbed to the road bridge.
A long long time ago sadly.

For tidal range, and the prospects for a River Severn ferry, I suggest that you do some research on the Severn Bore.
I note there are trips from Cardiff and Weston to Flat Holm and Steep Holm islands but perhaps helps that these are RIB boats not traditional boats.

Having said that, Torpoint ferry across the Tamar between Devon and Cornwall seems to do well with very frequent departures all day and even operating every 30 mins all night.

The Sandbanks ferry between Poole and Swanage also seems busy.
Any ferries which take cars do seem to do better. Also the bigger the diversion for traffic, it makes sense that more people want to use them. There will also always be really good example of where they work, it seems if you look at all the ferries though, there seems to be less really good ones.

Wasn’t this question answered in the OP’s 2019 thread:
Firstly, I couldn't find that thread so apologies.

Also, I think while there may be overlap, that thread was meant to focus on commuter ferries whereas this is meant to be a broader thread.
 

Sir Felix Pole

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Plenty of ferries in Scotland, of course...

In Devon there are the three Dartmouth / Kingwear routes - two car/foot and one foot only. To the west are the Torpoint Ferry Devonport - Torpoint (car/foot) and the Cremyll Ferry Stonehouse(Plymouth) - Cremyll (foot only). They operate all year round.

In Cornwall there is the King Harry Ferry (car / foot) accross the River Fal which avoids a long diversion via Truro if you want to travel between Falmouth and St.Mawes, Veryan etc. There is also a direct foot ferry between Falmouth and St. Mawes, but summer only.
 

Basil Jet

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Trowlock Island is joined to Teddington via a free hand-wound self-operated chain ferry, which must be the most enjoyable ferry in England!
 

zero

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The Gosport ferry seemed very popular. I used it on my visit to the Fareham guided busway,
 

Alfonso

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A bridge or tunnel is always going to be faster and almost always more flexible, accessible, and have lower running costs once built, so any route that has demand above a certain level is likely to get a bridge or tunnel sooner or later (ie Severn estuary, tamar, skye, English channel) unless there are some really big barriers to doing so.
 

Doctor Fegg

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There are occasionally two ferries on the Severn - one at Lower Lode (Tewkesbury), one at Worcester Cathedral. I don’t think either is operating at the moment.
 

AndrewE

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Liverpool's Ferry 'cross the Mersey not only hasn't innovated, it has seriously degraded so that it now runs a single triangular route in one direction only, making it pretty well useless for ordinary travel. However there are several good bus routes instead, and a trip on the top deck of a double-decker through the road tunnel is quite an experience!
 

daodao

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A bridge or tunnel is always going to be faster and almost always more flexible, accessible, and have lower running costs once built, so any route that has demand above a certain level is likely to get a bridge or tunnel sooner or later (ie Severn estuary, tamar, skye, English channel) unless there are some really big barriers to doing so.
While that may be true, there really is no excuse for not publicising ferry services that do exist and provide vital public transport links. For example, the otherwise excellent Devon public transport website at https://www.traveldevon.info/ provides detailed information about nearly all transport modes other than boat (or air services from Exeter). Vital links such as the Dartmouth-Kingswear ferries are not mentioned, other than being shown on a detailed plan of Dartmouth, but without any timetable links.

Liverpool's Ferry 'cross the Mersey not only hasn't innovated, it has seriously degraded so that it now runs a single triangular route in one direction only, making it pretty well useless for ordinary travel. However there are several good bus routes instead, and a trip on the top deck of a double-decker through the road tunnel is quite an experience!
There is a still a commuter service on Mon-Fri from Seacombe to Liverpool every 20 minutes between 0720 and 0940, returning from Liverpool every 20 minutes between 1700 and 1840.
 
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AndrewE

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There is a still a commuter service on Mon-Fri from Seacombe to Liverpool every 20 minutes between 0720 and 0940, returning from Liverpool every 20 minutes between 1700 and 1840.
I'm pleased to hear that, I suppose I haven't looked at a proper timetable, or been there that time of day!
 

markymark2000

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In Cornwall there is the King Harry Ferry (car / foot) accross the River Fal which avoids a long diversion via Truro if you want to travel between Falmouth and St.Mawes, Veryan etc. There is also a direct foot ferry between Falmouth and St. Mawes, but summer only.
That one area seems to have a fair few ferries and thankfully Cornwall promote their ferries which is good. One of the areas where I think does ferries and does them well. Only down side of them ferries is accessibility. Steps galore. Could do with a floating pontoon to make it slightly easier for people.

Liverpool's Ferry 'cross the Mersey not only hasn't innovated, it has seriously degraded so that it now runs a single triangular route in one direction only, making it pretty well useless for ordinary travel. However there are several good bus routes instead, and a trip on the top deck of a double-decker through the road tunnel is quite an experience!
The buses are good but how many people would use the ferry if people knew it was so integrated? Doesn't help that buying a Saveaway is a backside so it's harder to make the savings on the ferry which won't help. It's seen very much as a tourist attraction and not a mode of transport.

https://trip-out.co.uk/ is a comprehensive list of all passenger boat services.
Thank you for that. I've been searching for a something like that for years.

Bus times.org lists 33 ferry operators
Ferry – bustimes.org
There's more on there just using other names such as 'Padstow Harbour Commissioner'. It's nowhere near a complete list though. Traveline South West areas and Scotland seem to be better at putting ferries on Traveline but there are normally still some missing. Also, strange one but Island Ferries Teoranta on bustimes is actually their shuttle bus to the ferry, not the actual ferry.
 

Dr Hoo

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The Harwich/Shotley/Felixstowe ferry appears to be functionally useless for the casual passenger.
The first time that I attempted to use it, it was fully booked in as it had apparently been three days in advance. The skipper was almost rolling on the floor laughing that I wasn’t aware and explained that there was a mobile phone number (not obviously displayed).
The second attempt was met with a shrug. “We’re not operating today because we’re operating a non-landing see-the-ships cruise.”
 

Mcr Warrior

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Still on the East Anglian coast, the Walberswick->Southwold "ferry", costing (2023 prices) £2 (single), is essentially a rowboat, operated by the redoubtable Dani Church. Then there's the Butley ferry near Orford, which is slightly more expensive at £2.50 (single). The one across the River Deben, from Felixstowe Ferry to Bawdsey, is, however, motor powered and £3.00 (single) or £5.00 (return). Long walk or potentially expensive taxi fare if you miss the last crossing of the day on any of these routes!
 

Peter Mugridge

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Bus times.org lists 33 ferry operators
There's also a Sandhard Ferry across Yarmouth Harbour in West Wight; not sure if anyone actually uses it other than to access their moored boats given that one can walk round from one side of the harbour to the other in about 5 minutes provided the Yar Bridge isn't closed to the road to allow a boat to go past...
 
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Took the ferry across the Exe from Starcross to Exmouth last week.

Only operates April to October but seemed to be hourly during the busiest part of the day.

Much quicker than the train from Starcross to Exmouth or vice versa
 

John Luxton

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Bus times.org lists 33 ferry operators
Interesting only the Dartmouth Higher Ferry appears to be listed. There is the Lower Ferry run by the council and the passenger ferry from the pontoon operated by the Dart Valley Railway. This does run all year and not just when the Paighton to Dartmouth line is in operation. It is also close to the bus stops in both Dartmouth and Kingswear thus one might think it would appear on Bus Times.

Also interesting to note that Northlink is included that is a short sea ferry as opposed to river / esturine / coastal. However, other such services on the Irish Sea are not included even though some have bus links or operate from near bus stops.
 

Jimini

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Thames Clippers (or Uber whatever they call themselves these days) do a decent trade in town, both from a commuter and tourist viewpoint. Used to love commuting on them from Blackfriars to Canary Wharf. Generally well loaded from what I see from the office (near London Bridge pier) in both directions.
 

The exile

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Be prepared, this is a longer post but I am interested in peoples thoughts.
In the UK, we are blessed to have so many rivers and bodies of water, yet for some reason the UK rarely seems to make ferry services work. Other countries seem to manage to get more ferry routes, operating more frequently. In the UK, they seem to be few and far between, and where they do exist, they are poorly promoted. Smaller independent companies relying on word of mouth as they don't want to do anything to promote the service themselves (Ie Barmouth Ferry). Bigger companies seem to mostly only care about tourists. Organisations who input data to Traveline (whether that be Traveline Cymru or local authorities) almost always seem to refuse to put ferries into travel databases despite them being a form of public transport. It's all a bit backwards and almost no one, including the ferry operators, seems to see ferries as a form of public transport, getting people from A-B.

London probably the most developed ferry service in the form of Thames Clippers but the service is generally quite slow as the services seem to stop at every pier along the way, they can be unreliable, the prices are also quite high with a number of journeys being cheaper on the tube. They do seem popular though I think this is in large part due to the extortionate 'tour boat' prices so people clicked onto the Clipper. There's a few other issues at Clipper but anyway, despite all of that, they still have a lot of passengers and no one is going in there to compete and/or provide an alternative service.
  • Liverpool of course has the famous ferry cross the Mersey but if it wasn't for the Beetles bringing in the tourists, I doubt this ferry would still exist. It's so unloved and the service hasn't innovated for years. So much potential up and down the Mersey for more piers and get more regular travellers. There's a stadium being built that will hold 50,000 people and yet it has no pier so that event goers can get the ferry to/from the event
  • Cardiff has 2 water taxis (plus 1 tour which offers short hops), none advertised very well online under the companies own banners and Traveline Cymru refuse to put them on the database.
  • Manchester has had various iterations of boat services, TFGM never put them on the Traveline database and the companies themselves were pretty poor with advertising.
  • I bet you didn't know about the Thelwall or Little Hulme ferries? Most people don't because they aren't advertised by the company (who only operate them due to old laws) and no one will put them on Traveline.
  • Bristol has a great water taxi which is on Traveline but the frequency and operating hours are really poor so only work really if you are doing a loop.
  • Isle of Wight ferries despite 3 companies, there is very little actual competition and each one having it's own, rather large, unique point (IE Redfunnel/Jet being to Southampton, Wightlink being mostly Portsmouth. Hovertravel having the tourist/hype of it being a hovercraft). It's often said by Islanders that there is a cartel going on here because everyone sticks to their lane and no one tries to be the best, just least worst.
  • We have lost the Tilbury-Gravesend ferry. Nearly lost the Hythe ferry too a few times, both quite high profile ferries in their own rights.
  • The new Isle of Scilly ferry got the boat built and was selling tickets then they pulled the plug last minute (https://www.bbc.co.uk/news/articles/ck5gkxg700jo).
  • Endless proposals have been made for a ferry on the River Seven, none have yet materialised.
You get the idea, lots of issues around lack of competition on busy routes, some ferries struggling in general, some ferries not known on any journey planning site, they only exist if you do intense searching, and then, who knows if the website is upto date?

It just seems like the ferry companies just aren't bothered and just plod along not even attempting to get people onboard. Certainly a clear lack of wanting to be public transport, more a tourist attraction (but they don't even advertise that well), most local authorities don't put ferries onto Traveline so fewer people know about them. I know the geography and demographics may be a little different but why can't we have great ferry services like some other places in other countries. Why is there such a lack of care in the UK for ferries? Interested in thoughts below, and is there anything that you think could be done to improve the situation?
In general a ferry service is a niche “last resort”. To be economically viable it needs a steady (and fairly large) stream of customers, but once that gets above a certain level then a bridge is a more practical solution - given that with the exception of estuaries we have very few rivers that are too wide to bridge “easily”. Add to that the fact that a river crossable only by ferry limits the development of natural traffic flows.
Ferries are certainly romantic for the occasional user, but having lived in an area where they formed an important element of local transport, they are also a flaming nuisance.
 

daodao

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In general a ferry service is a niche “last resort”. To be economically viable it needs a steady (and fairly large) stream of customers, but once that gets above a certain level then a bridge is a more practical solution - given that with the exception of estuaries we have very few rivers that are too wide to bridge “easily”. Add to that the fact that a river crossable only by ferry limits the development of natural traffic flows.
Ferries are certainly romantic for the occasional user, but having lived in an area where they formed an important element of local transport, they are also a flaming nuisance.
Tunnels are another option. For example, Shetland Island Council are planning to replace 4 key ferry routes with tunnels, as has already been done in similar settings in the Lofoten Islands (Norway) and the Faeroe Islands. See article at:

Significant progress on planning for interisland connectivity in Shetland​

A map of Shetland, outlining the ages of the current ferry fleet, and the locations which there are aspirations to build fixed links/tunnels in

Shetland Islands Council’s ‘Shetland Short Crossings Project’, aimed at connecting all main islands by either a tunnel or a new ferry, is now at an advanced planning stage.
The Council has lobbied both the UK and Scottish Governments on the issue, sharing the document ‘Shetland Forward’ to support its aspirations on short crossings, and on maximising benefits from renewable energy projects.
A meeting has now been secured with Alister Jack, MP, the Secretary of State for Scotland, to discuss interisland connectivity, and discussions are ongoing with the Scottish Government on the issue.
Shetland’s inter-island ferry service is the social and economic backbone of the islands, with a fleet of 12 vessels sailing around 70,000 times a year to nine islands, carrying roughly 750,000 passengers.
However, the fleet is, on average, over 30 years old - almost six years older than the average Caledonian MacBrayne vessel. A number of these vessels are already operating beyond their intended life, and are a major contributor to the islands’ carbon emissions.
The Shetland Short Crossings Project has been established. as an umbrella to combine the advanced work being done on planning the replacement of every ferry with either a new vessel or a tunnel.
There are currently four tunnels being planned - from the mainland to Yell; Yell to Unst; the mainland to Whalsay; and to Bressay.
...........................
 

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