It's absolutely correct.
I dislike DRM* in general, but if it's a frictionless experience and I'm not paying extra for the privilege of buying something restricted, I will put up with it. Unfortunately it often isn't a frictionless experience.
Take e-books for example. If you want to read books electronically you generally have two options. The most popular option is to buy a Kindle from Amazon, and buy all of your books from Amazon, which is easy, but then you're locked into their ecosystem - you can't generally load books bought elsewhere, or use your local library's e-book loan service.
Or you can buy a non-Amazon device, but then if you want to load a book, you have to use Adobe Digital Editions. ADE is an appalling piece of software. Last time I looked at the website, it was only officially available for Windows 10 and Intel-based Macs (good luck if you have a Linux machine, a newer Mac, or if Microsoft updated your PC to Windows 11 without asking your permission first). Now, the "Tech Specs" page is broken!
But there is nothing else that can decode books encoded with Adobe's proprietary DRM system, which is what almost every publisher uses - so where's the incentive for them to improve it?
*Digital Rights Management - the technical term for electronically imposed restrictions intended to prevent redistribution of copyrighted material (with various degrees of success).