It would be negligible. People buy tickets to get from A to B, not to get compensation. However, I do not advocate for removal of DR; instead it should be consistent across all TOCs and with a 30 minute threshold (15 minutes is just silly, especially on long distance journeys).If Delay Repay was simply closed down in its entirety, what would be the effect on passenger numbers?
Why would the industry actually have such a scheme if the powers that be knew that a 100% relaible on time railway was impossible to achieve ?It would be negligible. People buy tickets to get from A to B, not to get compensation. However, I do not advocate for removal of DR; instead it should be consistent across all TOCs and with a 30 minute threshold (15 minutes is just silly, especially on long distance journeys).
The schemes exist because the government decreed that they should. As for 100% reliability, it has never been the case and never will be due to the number of variables involved.Why would the industry actually have such a scheme if the powers that be knew that a 100% relaible on time railway was impossible to achieve ?
So the government decreed that it should , despite the fact as you rightly point out that passengers buy a ticket for getting from a to b. I wonder just how much the whole scheme costs ?The schemes exist because the government decreed that they should. As for 100% reliability, it has never been the case and never will be due to the number of variables involved.
For short distance journeys? None.If Delay Repay was simply closed down in its entirety, what would be the effect on passenger numbers?
Passengers choose to take the train on the basis of the timetable. Therefore, non-adherance to the timetable means the railway isn't delivering what it promised. I think it's only fair that there is some compensation for this.despite the fact as you rightly point out that passengers buy a ticket for getting from a to b
I don't think that's on topic for this thread. If you wish to make a proposal for Delay Repay to be abolished, or reformed in a way that is not formally proposed by the ORR or other recognised industry body, please create a new thread in the Speculative Discussion area.A timetable which cannot be delivered in its entirety due to a whole host of issues. How much fraud does this scheme attract?
None of which are the passenger's responsibility.A timetable which cannot be delivered in its entirety due to a whole host of issues.
Probably quite a lot of attempts but operators have evidently been cracking down on this - too hard in some cases - over the last year or two. See the long-running GA Delay Repay "fraud" thread.How much fraud does this scheme attract?
Indeed passengers have no responsibility for the timetable, but they are not the ones delivering a timetable in the first place, which goes back to my point of why offer a scheme when the criteria can't be met in the first place.None of which are the passenger's responsibility.
Probably quite a lot of attempts but operators have evidently been cracking down on this - too hard in some cases - over the last year or two. See the long-running GA Delay Repay "fraud" thread.
Which scheme's criteria cannot be met?why offer a scheme when the criteria can't be met in the first place.
It's quite depressing that people view 15 minutes as silly. Somehow other countries manage to adhere to timetables.
Other countries have delays.It's quite depressing that people view 15 minutes as silly. Somehow other countries manage to adhere to timetables.
Wow, one country (not countries) in the whole world.Not all of them. Japan springs to mind.
I would be very happy if we rejigged to a Swiss style timetable, with 2tph on main routes with very long trains. So for example 2tph on North TPE, not 6, plus an hourly stopper.
I don't think removal of Delay Repay would affect passenger numbers significantly.
For me, though, I feel that its removal would be an improvement.
I should say that I've never made a claim and don't intend to, but would consider it if the amount of money involved were significant enough to me.
My feeling is that its existence has engendered a mentality that it's "OK" to cancel trains and to make trains skip stations at which they could have stopped because the "customer" can get his/her money back.
And that's true.
But I want the people who operate the railway to care more about me, the passenger, and ensure that I can get to my destination.
I also think it's coupled to a massive over-think of "delay attribution" and related issues which appears to require the employment of an army of people who shuffle things around between parties.
Maybe GB Rail will improve things, although I don't expect so.
I totally agree with you, but I think it's part of a pervasive mentality which has become "business as usual" for them, and just scrapping Delay Repay on its own won't fix it, however it's part of the problem. Until they think about "the passenger" (and the singular is important) properly the current problem will continue.The TOCs will still think it's OK to cancel trains and make trains skip stations, and without any comeback from passengers being able to claim money back will probably do it more often.
I think you make a really good point here, but I've still got a couple of questions:If I should return to the office then I'll have the choice between a car that can normally do the journey door to door in 2h15m a day (if I get up really early, on a horrible road, and I hate driving) and a train journey that takes about 4ish hours a day. If you really load all the fixed cost into the car journey (like a per mile charge for depreciation of the car and insurance) then you might almost be able to make it as much as the train ticket is.
Delay repay is very much part of my calculation as to how I should travel, and it also makes you hate the railway less if you get delayed!
For long distance journeys Delay Repay is absolutely part of rail's competitive advantage against air. (And perhaps like entering a free raffle for the cost of your ticket back; the threshold should may be set at percentage of the journey time or something!)
I think you make a really good point here, but I've still got a couple of questions:
- Do you also factor in or otherwise calculate the delay cost of the road network having problems, for which you can site in a huge jam and get nothing back of course? How many days a year, on average, does this happen?
- I think there used to be a simpler system in which season ticket holders received a discount on their future tickets based on past performance assessed on the number of days on which the commuter service just didn't deliver. Is this a reasonable alternative? It sounded simpler.