bertiebruss
Member
Advice welcomed
i purchased 3 tickets ( 1 adult, 1 railcard 26-30, 1 railcard 16-24 ) Donacster to London 13/04/24 for myself and 2 children , before boarding child no 2 realised railcard had expired so immediately purchased new one on Trip.com
boarded train, inspector arrived showed 3 tickets on my phone , child 1 26-30 showed railcard , child 2 attempted to show railcard 16-24 still showing as expired ( when bank checked realised transaction to purchase new card prior to journey with trip had not completed so no valid railcard)
asked inspector our options offered to purchased new ticket @£68.00 or she suggested we could have a travel irregularity ticket we questioned what this was and was told we would receive a letter then needed to explain our situation but she said it was not a fine.
child 2 gave her details as requested
Letter arrived stating when asked for your 26-30 railcard you failed to produce
my question is child 1 was travelling on 26-30 railcard which was produced
Child 2 was travelling on 16-24 which was expired railcard expired
the inspector had quoted the wrong railcard in the report, is child 2 still liable to pay
I offered to purchase a new ticket for child 2 but the inspector swayed us towards accepting a travel irregularity ticket
request for fares arrived for £285.50
many thanks in advance
i purchased 3 tickets ( 1 adult, 1 railcard 26-30, 1 railcard 16-24 ) Donacster to London 13/04/24 for myself and 2 children , before boarding child no 2 realised railcard had expired so immediately purchased new one on Trip.com
boarded train, inspector arrived showed 3 tickets on my phone , child 1 26-30 showed railcard , child 2 attempted to show railcard 16-24 still showing as expired ( when bank checked realised transaction to purchase new card prior to journey with trip had not completed so no valid railcard)
asked inspector our options offered to purchased new ticket @£68.00 or she suggested we could have a travel irregularity ticket we questioned what this was and was told we would receive a letter then needed to explain our situation but she said it was not a fine.
child 2 gave her details as requested
Letter arrived stating when asked for your 26-30 railcard you failed to produce
my question is child 1 was travelling on 26-30 railcard which was produced
Child 2 was travelling on 16-24 which was expired railcard expired
the inspector had quoted the wrong railcard in the report, is child 2 still liable to pay
I offered to purchase a new ticket for child 2 but the inspector swayed us towards accepting a travel irregularity ticket
request for fares arrived for £285.50
many thanks in advance