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It appears LNER are not even answering passengers on Twitter when they ask about "sold out" trains now https://twitter.com/LNER/status/1788192910556492197
Be warned it seems Uber have made a major change to gift cards that could be costly
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There are 14 non-reservable seats on every Lumo train, and the ticket office at Newcastle could have reserved a seat if reservations are available.
I can't think what that sign could be, but it definitely won't have said that as Lumo have never operated such a policy. LNER did plaster their...
I have a claim from December for a 2 hours+ delay using one of these tickets. Avanti repeatedly rejected it, claiming it was "not valid for the journey made." Upon appeal they claimed I should have been given a barcode or orange card coupons. When I pointed out this was incorrect they last...
Sadly this is an example of why advances aren't fit for purpose as the primary ticket type. Next time buy an off-peak or anytime, all you can do this time is excess the return part to an off-peak, then claim delay repay on the outbound ticket.
It doesn't even have to be an accident, and you do not need to buy new tickets. You have the right to pay the difference on board under National Rail Condition of Travel 13.2 (and in the case of a return like this they should only charge you half the difference for one way).
I'd be writing a...
A penalty fare should never have been issued under these circumstances so this is extremely concerning. You should have been charged half the difference between the routes (less than a pound!). This is likely why the reason given is incorrect.
That sounds like the issue to me. As far as I can tell she wants to reserve a berth from Paddington to Par, clerks might be looking for a product called a 'room' or 'cabin' to Newquay. Also if the main ticket office at Paddington is closed then the smaller one is likely open on one of the...
Yep, I think you can even get them for the limited counted places when there's no seats. But I didn't want to over complicate things too much, especially as they were only available from a ticket office/TVM for a while, and I didn't know if that was fixed.
Hope so, but unless it's changed...