Recent content by Titfield

When the letter arrives please post it here with any identifying details obscured (redacted) so that Forum Members may give advice. In the meantime you may wish to research the advice @Hadders gives when composing a letter of response to the Train Operating Company. (use search facility on the...

I think all you can do is follow the advice which @Hadders gives in circumstances when using an expired publicly available railcard as the basic principles are the same. Unfortunately when using a PRIV card you are held to a higher standard of compliance because you are deemed to have greater...

As long as you pay the penalty fare that will be an end to the matter.

The evening DMU service has not run for the last few years but is returning this summer on selected dates in the high season. The provision of restaurants has improved with The Salt Pig proving very popular. Overnight accommodation (with the exception of under the radar airbnbs) has declined...

I wonder if a TOC's fraud / customer relations departments have been given a blanket instruction to prioritise letters from solicitors because if it gets delayed then there is a risk of an action being lost (by the TOC by default) and that could have significant financial consequences. Obviously...

Demand will be quite low as it is an inferior customer proposition to either the private car or the Purbeck Breezer bus service. The journey times of the train are longer, the fares higher (than the bus), there is less flexibility, you have to change at Wareham (with the additional waiting time...

Which if you look at the solicitors fees on the .gov.uk website seems to me to be very reasonable. https://www.gov.uk/guidance/solicitors-guideline-hourly-rates Is it a small price to pay if it avoids a conviction? Of course we do not know if solicitors are more likely to achieve an out of...

You need drivers who sign the route and as you say units available. The reality is that there is insufficient demand on an ongoing basis for a regular service. The one off may do well in the summer offering that special day out.

Hopefully so though it is usually the fish and chippies that seem to do the best followed by the odd pub or two.

Thats great news. I am sure she is very relieved at this outcome. This outcome further demonstrates that engagement, apology and honesty can lead to an administrative disposal rather than court action.

Yes my mistake. I meant a Penalty Fare Notice. I inadvertently used the wording the OP had used without thinking it through carefully.

My thoughts are is that it is more likely the TOC will threaten prosecution (in the letter they will send asking for his comments) but agree to an out of court settlement for the full fare avoided plus an admin fee of C£100 - £200 providing that they are suitably convinced he will not offend...

The question of the fairness / proportionality of the administration fee part of an out of court settlement and the practice of TOCS applying the anytime single (with no discounts or allowance for fares paid already) is frequently raised by posters on this forum. Whilst not defending the...

Yes I consider that to be problematic as Chiltern would consider it to be an admission of all wrong doing. Chiltern have to decide whether the OP is telling the truth and, as we have often commented on this forum, different versions of events suggest (at least to us) that someone is trying to...

From an old thread (2022) The phone numbers for GTR are: 0330 095 6050/0330 095 6051.