It’s complete nonsense. The 777s have had at least 5 train faults causing cancellations today, and I’ve been past 3 with doors locked out. So that’s 8.
Merseyrail run 200k services a year, which is about 550 a day. It takes a lot of cancellations to drag them below 90% so I’m not surprised it hasn’t dipped below yet.
the fact only a small percentage of the population of Merseyside regularly use Merseyrail
Citation needed.