Harpers Tate
Established Member
- Joined
- 10 May 2013
- Messages
- 1,731
I had to chuckle to myself.
Yesterday, I changed my EMail address on the VTEC website.
Today I received this EMail twice
D'oh!
Yesterday, I changed my EMail address on the VTEC website.
Today I received this EMail twice
Why the chuckle? Both instances of this EMail were received by the NEW address. In other words, if this had in fact been the result of some fraudulent activity by a third party, it is they who would have received the message and not me. And they would hardly be likely to call for help, would they?We're getting in touch as we have noticed that you have changed the email address that you use to log in to your Virgin Trains East Coast account from {edited} to {edited} on 30/08/2015. We take the security of our customers' personal information very seriously and therefore just wanted to check that you requested this change to be made.
If the email was changed by you, there is no further action required. If however, you were not aware that your account email address had been changed, please can you get in touch with a member of our customer services team on T: 03457 225 111 and they will advise you what to do.
Kind regards
The Virgin Trains East Coast Team
D'oh!