This is one for other staff, mainly - but would be interested to hear other people's views as well.
As we approach Christmas I seem to be getting a big increase in people asking me to let them off part of their fare, e.g. 5p, 10p, 50p. Having heard colleagues in similar situations, some of them will say ok and others will refuse - when it's a few pence, It's late and the person seems genuine I'm not inclined to be petty and refuse but if they've been difficult then it's a always a no! What do other people do in this situation - I'm curious as to other people's attitudes!
As we approach Christmas I seem to be getting a big increase in people asking me to let them off part of their fare, e.g. 5p, 10p, 50p. Having heard colleagues in similar situations, some of them will say ok and others will refuse - when it's a few pence, It's late and the person seems genuine I'm not inclined to be petty and refuse but if they've been difficult then it's a always a no! What do other people do in this situation - I'm curious as to other people's attitudes!