First West of England (Bristol, Bath & The West)

[anthony263]

Is there a date when the 1 Sand Bay route is ending? Would like to go on it's final day with the CityBus and Olympian in operation, I guess these will be either sold on, moved on, or scrapped afterwards..

They would be very welcome down in Swansea if the Swansea bay open top service was running this year

 

[vicbury]

Outline Changes for 28th July in Bath and Wells

Bath Park & Ride: Saturday timetable for the 21 and 31 swapped to provide more capacity during the day at Lansdown - by which time Newbridge is usually full meaning buses are empty.
30: Saturday service withdrawn.
161: Reduced to two-hourly between Shepton Mallet and Frome.
173, etc: Timetable recast to provide even service on A367 corridor. Additional journeys on 173 (including later last buses). SET TO BECOME 15-MINUTE SERVICE IN SEPTEMBER.
231/2: 232 variant withdrawn leaving 30-minute service on 231. Timetable recast to provide better links at Chippenham station.
234: Revised to terminate at Frome Sainsbury's once again.
Trowbridge Town: 235 withdrawn; additional extended 236s to cover. No known changes to 260/263 other than renewed contracts.
264/5: One route through Winsley withdrawn; other to run every 30 minutes (not sure which). 265 to continue to Salisbury on a commercial basis.
267: Recast, including Sunday service.
271/2: Revised route through Melksham which sees all journeys run through Melksham Forest area; that said, 271 route through Forest believed to be withdrawn!

Changes for other areas to be confirmed soon (hopefully Friday)

Good to see some positives amongst this. Especially pleased to see the Radstock corridor being improved as with no rail links this is a corridor which I have always felt is ripe for high bus usage. Also pleased to hear that the 379 is due for positive changes. This service (I believe) was initially set up through developer funding so it's good that it has been a success.

So does Wells now fall under the new Bristol & Avon area? Would West of England be a more appropriate name for this area?

 

[TheGrandWazoo]

Other routes xpected to change in September include the 18 (duh) and the 379. The latter is not expected to go backwards, which is enouraging, but may be switched to Bristol operation. The 267 already has a Sunday service, but it only runs four times a day. I don't think this frequency is changing - there just isn't enough demand, especially among the intermediate villages.

It probably makes a bit of sense to have Lawrence Hill (the old MS depot ops) operating the 379. In fact, it's a return to the past as it was an MS route when it only ran peaks. I just wish that First promoted the service better as it's so much quicker than the 178 and its hourly. However, it is almost MSN's best kept secret.

Appreciate that you may not knowing how the old X4 ran; it used to head out on London Road and then Batheaston before climbing the hill (that's called Sally in the Woods) to Monkton Farleigh and then into Bradford that way. Is that the way it's going?

As for the 267, it was a mix of me mis-reading and then mis-writing!! Apologies for that! The 267 is being recast and that includes the Sunday route, is how I read it. I know it runs 4 times on a Sunday (used to be the 767) and was/is supported by BANES. Was wondering what the change to the Sunday service might be? Agree with what you say....there's not much trade there to justify an hourly service (which is what intrigued me). Wonder if it's a better two hourly clockface, getting rid of the 3 hour gap when the driver has his break?

Also looking forward to the 173 changes. Later buses would be interesting but also wonder if the route could sustain an hourly Sunday service..... now that would be something!!

 

[richw]

Cant see it in this thread so far, may have missed it, but I have noticed a change in operator name on side of some buses down here.
They are now operated by First Devon, Cornwall and Somerset (FDC+S)

 

[Colly405]

Last I knew First's X14 still served Westbury hock:

noo, not since early last year? I took it a few months ago, non-stop Bus Station to Cribbs. Apparently allows it to go the best way depending on traffic. When I took it it went M32, M4, M5.
The bus stops at Westbury only show the Stagecoach times too.
This
http://www.travelbristol.org/sites/...fs/Bus - Service X14 Timetable April 2012.pdf
shows it not stopping at Westbury (but has the street description the same for both...)

 

[TheGrandWazoo]

noo, not since early last year? I took it a few months ago, non-stop Bus Station to Cribbs. Apparently allows it to go the best way depending on traffic. When I took it it went M32, M4, M5.
The bus stops at Westbury only show the Stagecoach times too.
This
http://www.travelbristol.org/sites/...fs/Bus - Service X14 Timetable April 2012.pdf
shows it not stopping at Westbury (but has the street description the same for both...)

I think you're probably right. Seem to recall passing a W-PAE decker on the X14 at the top of the M32 earlier this year

 

[Ivo]

Shows how long it's been since I've used the X14!

As for the 265, it will follow the current route - barring any Winsley diversion which may or may not affect it - through to WArminster. No Batheaston detours or anything else like that.

 

[TheGrandWazoo]

Shows how long it's been since I've used the X14!

As for the 265, it will follow the current route - barring any Winsley diversion which may or may not affect it - through to WArminster. No Batheaston detours or anything else like that.

Ahh, now I get you. When you said omitting Winsley, I wondered if it was missing the entire Limpley Stoke route. That makes much more sense, as London Road is a real headache and if you don't serve Batheaston, then really you're only serving Farleigh Wick.

Had a trip out down to deeper Somerset on Saturday, and can see why they're chopping the 92. It's really two routes; Taunton to Wellington et al, and Uffculme to Tiverton where it runs against Stagecoach. Also, I did take note of the various competing Webberbus services and the Wellington to Taunton was the one with the most passengers so First concentrating their resources on that route makes sense. The ALX200 Darts on their are tidy, despite their years but that service probably needs something newer (the e200s from Taunton??)

 

[anthony263]

One of First Cymru's flagship services the X2 Porthcawl - Cardiff is having its frequency increased to every 15-20 minutes from 5th august with additional early morning and evening services. That said the Versa's for the X2 say the frequency is 20 minutes

Al that is left to do is improve the sunday service the currently 1st sunday bus from Cardiff is at 10:45 ideally this should be 08:45.

Also according to the newsletter I received from First Cymru also states the versa's for service 63/63B have free wi-fi which they didnt the last I checked it was only those for the X2

 

[TheGrandWazoo]

One of First Cymru's flagship services the X2 Porthcawl - Cardiff is having its frequency increased to every 15-20 minutes from 5th august with additional early morning and evening services. That said the Versa's for the X2 say the frequency is 20 minutes

Al that is left to do is improve the sunday service the currently 1st sunday bus from Cardiff is at 10:45 ideally this should be 08:45.

Also according to the newsletter I received from First Cymru also states the versa's for service 63/63B have free wi-fi which they didnt the last I checked it was only those for the X2

Just checked the press release for the 2013 vehicle order and it does say:

First also confirmed that more than 95% of its 2013/14 manufacture will be in the UK. The bulk of the order will be built by Falkirk based Alexander Dennis Limited (222 vehicles) and Ballymena based Wrightbus (179 vehicles). Volvo Group UK will manage its 37 bus contract from its headquarters in Warwick, while Leeds company Optare will manufacture 18. A further eight vehicles will be ordered, but as yet no decision has been taken as to the manufacturer.

The interior of each vehicle will be laid out to First’s specification which was designed last year following extensive customer research. This seeks to maximise the flexibility for both buggies and wheelchairs whilst providing additional grab rails for all passengers whether seated or standing. All vehicles will be fitted with Wi-Fi so that customers can stay connected whilst on the move.


So by that reasoning, they should have wi-fi

 

[Ivo]

Mr White is reporting that the Streetlites coming to Bath are due to receive the numbers 47768 to 47778.

That's all very well, but it doesn't change the fact that they're running late does it? Also, with only 11 available, there is only one spare - and that's allowing for the service's rather marginal running time which if anything probably requires one extra bus on the road!

 

[TheGrandWazoo]

Mr White is reporting that the Streetlites coming to Bath are due to receive the numbers 47768 to 47778.

That's all very well, but it doesn't change the fact that they're running late does it? Also, with only 11 available, there is only one spare - and that's allowing for the service's rather marginal running time which if anything probably requires one extra bus on the road!

Guess it's difficult to justify two extra new buses, especially when there's some much work to be done. Think Wrights are pretty busy at the moment.

Wonder where the X39 vehicles will get displaced to, and the cascading around the fleet? I'd like to see something more modern on the 231 (another ancient step floor Dart on it last night) but suspect not. Best we may hope for is for the 51/02 B6s to appear on there.

 

[Ivo]

Bristol's final Fares Consultation event was today, at St Werburgh's Coomunity Centre - but only four people turned up (and three were late)! :roll:

First have told me that they are happy for me to have a free return trip to Swansea on the Greyhound in return for the three shifts I've put in for almost no return (a couple of bottles of coca-cola and one very brief stop in Lawrence Hill Depot to unload). Ha anyone ever been on the Greyhound, and if yes what is it like? And ditto the ftr in Swansea?

Wonder where the X39 vehicles will get displaced to, and the cascading around the fleet? I'd like to see something more modern on the 231 (another ancient step floor Dart on it last night) but suspect not. Best we may hope for is for the 51/02 B6s to appear on there.

Back in April I was told that some of our B7s are Bristol-bound. With two of three main B7 routes (15; X39) no longer needing them then it does make sense for them to be sent elsewhere because there isn't much else they work on. I guess there is a case for the 231/232 and the 319, and possibly the Norton corridor, but they generally work with other things anyway.

The acid test in my opinoin will be to see how the 231 (as it will be) and 319 cope without the older rubbish allocation that they currently use - after all, neither Step Dart nor Lance is DDA compliant...

------------------------

Also, seeing as I forgot to say it earlier, thank you to everyone who has contributed to this thread over the last 16 months or so. Your continued interest and input has resulted in us breaching the 1,000 post mark!

 

[TheGrandWazoo]

Back in April I was told that some of our B7s are Bristol-bound. With two of three main B7 routes (15; X39) no longer needing them then it does make sense for them to be sent elsewhere because there isn't much else they work on. I guess there is a case for the 231/232 and the 319, and possibly the Norton corridor, but they generally work with other things anyway.

The acid test in my opinoin will be to see how the 231 (as it will be) and 319 cope without the older rubbish allocation that they currently use - after all, neither Step Dart nor Lance is DDA compliant...

Thanks for that. I guess that a couple of B7s will also now be needed for the extended 265. Wonder if the ones to be cascaded from Bath will get a refurb (it's needed) and get put on the revised Clevedon services when those changes happen. Just a wild guess.

The 319 is always a joy to see what's on it. Last night was a B7TL. Lances, Darts both modern and ancient, B7s and even Solos all get a go.

The Norton corridor seems to be almost solid 05/06 Darts (except the 173 naturally and the occasional oddball on the 184 - the odd ex Sheffield thing or an old MPD).

 

[Ivo]

Bath's Enviro200s are definitely here to stay, contrary to previous speculation in this thread. At least three have just had the word "BATH" applied in large lettering midway down the vehicle, above the windows, as per reliveried Darts in Bristol displaying WEST OF ENGLAND.

I don't see why it's aove the windows and not below though? It looks almost ugly!

 

[ryson357]

As I'm going into bath I saw 66727 debranded from the X39. It's looks weird because it looks like the other Volvo B7's (55 plate). I recon when the new buses for X39 comes in the old X39s go on route 265 or something. So the new buses are defiantly coming in a few days or a week time

I agree with IVO that the enviro fleet name saying bath is a bit rubbish. It's tiny saying Bath! As you say it's better on the bottom of the window.

 

[Ivo]

The 265 is rumoured to be getting new vehicles within the next 12 months (I say "rumoured"; this one came from the very top), so as a stop-gap measure this sounds sensible. Would the 05-reg ones then be the ones to go to Bristol, presumably on the 361 etc?

 

[Class 33]

Will be interested to see what the September changes for the 24/25 and 75/76 are.

24/25 - Wonder if they're actually doing anything to combat the overcrowding on peak time services on those tiny awful Enviro 200's? Larger more comfortable buses would be the obvious answer, but that probably won't happen! Or increasing the service during peak times. I expect though the changes will be only minor changes, probably just another slight change to the route around the Horfield area again.

75/76 - Wonder what these changes will be? Probably nothing special/interesting I expect. The recent change that saw the 76 extended beyond Henbury to Cribbs Causeway seems a bit of a waste to me to be honest. There seems to be very little demand really to justify such frequent services between Southmead, Henbury, and Cribbs Causeway. I've got on the 76 a few times on weekday off-peak times, and hardly anyone getting on in Southmead, Brentry, and Henbury to travel to Cribbs Causeway! People living in Southmead and Brentry allready have the 54 to travel to Cribbs, and people in Henbury already have the 1 and 40 to travel to Cribbs.

I'd see a better change to change the 76 would be to terminate at Southmead Charlton Road layby, and service reduced back to every 20 minutes. And re-introduce service 77 again to run the more direct route to Henbury via straight up Pen Park Road(rather than all through the middle of Southmead), and then extended beyond Henbury to Cribbs Causeway(as the 76 is now), and service reduced to every 20 minutes. Though perhaps at peak times on both services, one or two additional services slotted into each hour between the Northern terminus'es and the Centre.

Wish the new Streetlites and Enviro 400's for Bristol services would hurry up. Hopefully not too long to wait now, that is presuming they are actually coming this year and not next year.

 

[ValleyLines142]

24/25 - Wonder if they're actually doing anything to combat the overcrowding on peak time services on those tiny awful Enviro 200's? Larger more comfortable buses would be the obvious answer, but that probably won't happen!

Those buses are not appropriate AT all! They take hardly any passengers! They could do with longer buses on them!

75/76 - The recent change that saw the 76 extended beyond Henbury to Cribbs Causeway seems a bit of a waste to me to be honest. There seems to be very little demand really to justify such frequent services between Southmead, Henbury, and Cribbs Causeway. I've got on the 76 a few times on weekday off-peak times, and hardly anyone getting on in Southmead, Brentry, and Henbury to travel to Cribbs Causeway! People living in Southmead and Brentry allready have the 54 to travel to Cribbs, and people in Henbury already have the 1 and 40 to travel to Cribbs.

I really have no idea why the 76 is/was extended to Cribbs. As you say, there's enough services anyway with the 1, 40 and 54!

Between Hengrove and Gloucester Road, what is the difference between the 75 and 76?! Could they not be merged into one?!

 

[Ivo]

I saw 66727 today and it looks hideous! Whoever did that needs to do it again

The problem is I was told what the plan is for the 24/25 back in April - but no-one outside the very top few at Bristol is supposed to know so I have to keep my mouth shut That is of course assuming the plan I was told stays the same...

I agree with the 76/77 idea, but it's harder to market the 76 as such a premium route if it is reduced back to every 20. They just want to profit on the Cribbs alignment - they would probably send the 51 there if it was practical! (And we all know that it is nowhere near "practical" given it doesn't serve the northern half of Bristol at all, and of course is struggling somewhat.)

I went on a 76 to Cribbs yesterday. Very friendly driver - very empty bus...

 

[ryson357]

I saw 66727 today and it looks hideous! Whoever did that needs to do it again

I know it looks horrible. Where the stickers were its all glued on. After all the debranding it looks like a old crate . What they need is the new livery or a 'Repaint'(Hopefully with a Big BATH, Proberly not )

 

[vicbury]

Ivo, you are more in the know than most about First in this area so this question is primarily directed at you. Is engineering in Bath ever going to be improved?

For example, the vehicle that I travelled on today had the following defects:

• Excessive vibration from engine when idling
• Knocking from rear suspension
• Defective GPS tracker (ticket machine said in service, display above driver said not in service; vehicle did not appear on RTI display
• Loose interior trim
• Damage to bodywork

I'm sure if I was given the chance to inspect said vehicle I could find even more wrong with it.

Which leads on to another question, are the vehicles in Bath actually safe? What would a VOSA inspection unearth?

 

[swifty]

I was under the impression that the 8/9 and 24/25 would be beneficiaries of the new Streetlites once they been delivered with the Darts and E200s cascading to withdraw step Darts.

I've also seen else where there's no chance of new vehicles for the 265 anytime soon, as they want to see how the numbers build before investing.

 

[stait.john]

66729 & 66730 also X39 debranded. And yes definitely in need of a repaint! Some good glue on those stickers!
E400s are due in September I believe.
If 51 is struggling, why can it not be joined up with another route, eg the 40, 41 or 74?
Hengrove are getting on with Repaints, 37015/37018 the latest to be done, and ex-London 32330, 32331 and 32340 at the Depot on Friday so not long before these are on the road.
Do we know what the Streetlites are replacing? In guessing the Step Darts for Disposal and the 42703-42737 buses at LH/HG for cascade?
John

 

[Ivo]

Lots of quotes here

Ivo, you are more in the know than most about First in this area so this question is primarily directed at you. Is engineering in Bath ever going to be improved?

It had better be. Hengrove put them to shame and Bath know it - but there are so many older things running around that it's hard to keep up with the junk. The Streetlites will displace some of the worst offenders though, so hopefully things won't be as bad. Speaking of which, they still haven't started service!

For example, the vehicle that I travelled on today had the following defects:

• Excessive vibration from engine when idling
• Knocking from rear suspension
• Defective GPS tracker (ticket machine said in service, display above driver said not in service; vehicle did not appear on RTI display
• Loose interior trim
• Damage to bodywork

I'm sure if I was given the chance to inspect said vehicle I could find even more wrong with it.

Are you able to say which vehicle this was? The worrying thing is that if it has the GPS system installed then it can't be up for replacement...

...it was an SPD (Super Pointer Dart - the 'S'-reg Mainline ones), wasn't it? To be fair to Bath, those were already rubbish. They are in desperate need in of an overhaul though.

Which leads on to another question, are the vehicles in Bath actually safe? What would a VOSA inspection unearth?

In all honesty, there are some that I would suggest are not, most obviously the Lances and the SPDs. The former should be gone by the end of the year (possibly even late July or early August), but I worry about the latter. They were not really safe when they first arrived and are not improving, no matter how much TLC they may be receiving.

Some other vehicles are pretty well maintained - but most vehicles from before roughly 2004 don't seem to be looked after too well, and if I said that the best seem to be the Wells-based lot...

I was under the impression that the 8/9 and 24/25 would be beneficiaries of the new Streetlites once they been delivered with the Darts and E200s cascading to withdraw step Darts.

The first half of this is correct; I would hope the latter is also.

I've also seen else where there's no chance of new vehicles for the 265 anytime soon, as they want to see how the numbers build before investing.

When and where did you hear this? My information was given to me only 11 days ago, and then by the management. It would be sensible to see how things go on the Salisbury corridor, of course.

66729 & 66730 also X39 debranded. And yes definitely in need of a repaint! Some good glue on those stickers!

Are we to assume the B7s supposedly bound for Bristol are the ex-X39 lot then? Will we soon see them in the New Livery on the Clevedon corridor perhaps? Or are they just simply preparing the route for the Streetlites, and giving the B7s a basic refurb...?

E400s are due in September I believe.

That means January

If 51 is struggling, why can it not be joined up with another route, eg the 40, 41 or 74?

The problem is that routes crossing the centre of Bristol are becoming increasingly hard to manage, so we are getting to the point where it is easier to just split up everything. That said having seen a fair few 51s of late, and even used one, to me its loads do seem quite good, certainly north of Whitchurch anyway. Maybe they should try adjusting things to give 2bph Whitchurch ASDA - Centre and 2bph Hengrove to Centre...

...oh but that's harder for them to operate because it doesn't serve the Depot does it? :roll:

Do we know what the Streetlites are replacing? In guessing the Step Darts for Disposal and the 42703-42737 buses at LH/HG for cascade?

Internal cascade I think, which would see the Enviro200s doing the 4/5/36 and the Step Darts being withdrawn. not sure about the 427XX lot.

 

[anthony263]

Ivo, you are more in the know than most about First in this area so this question is primarily directed at you. Is engineering in Bath ever going to be improved?

For example, the vehicle that I travelled on today had the following defects:

• Excessive vibration from engine when idling
• Knocking from rear suspension
• Defective GPS tracker (ticket machine said in service, display above driver said not in service; vehicle did not appear on RTI display
• Loose interior trim
• Damage to bodywork

I'm sure if I was given the chance to inspect said vehicle I could find even more wrong with it.

Which leads on to another question, are the vehicles in Bath actually safe? What would a VOSA inspection unearth?

The bus should be ok as I cannot see the driver taking it out of the depot or bus station if it was in pretty bad shape certainly I wouldnt.

 

[vicbury]

It had better be. Hengrove put them to shame and Bath know it - but there are so many older things running around that it's hard to keep up with the junk. The Streetlites will displace some of the worst offenders though, so hopefully things won't be as bad. Speaking of which, they still haven't started service!

In my experience, older often means better maintained in Bath. For example the 03 B7TLs that came from Bristol were in much better condition that Bath's 05-plate Darts. In fact it is the vehicles that have spent their entire lives in Bath which are usually in the worst condition..

Are you able to say which vehicle this was? The worrying thing is that if it has the GPS system installed then it can't be up for replacement...

...it was an SPD (Super Pointer Dart - the 'S'-reg Mainline ones), wasn't it? To be fair to Bath, those were already rubbish. They are in desperate need in of an overhaul though.

Nope, it was an 05-plate Dart. Most of the B7s are in a similar condition too with trashed suspension, engines that need overhauling and various other issues.

In all honesty, there are some that I would suggest are not, most obviously the Lances and the SPDs. The former should be gone by the end of the year (possibly even late July or early August), but I worry about the latter. They were not really safe when they first arrived and are not improving, no matter how much TLC they may be receiving.

So how much longer have we got to put up with those SPDs which are, frankly, not fit for public service?

Finally if Bath knows that Hengrove put them to shame engineering-wise, why does nothing change? Does Bath have a smaller engineering budget per vehicle? Is there simply a different culture in Bath?

When and where did you hear this? My information was given to me only 11 days ago, and then by the management. It would be sensible to see how things go on the Salisbury corridor, of course.

See here.

 

[Ivo]

In response to most of your questions, I have no idea

Bath, Hengrove and Lawrence Hill + Marlborough Street are all roughly the same size (as of March, BH had 162, HE had 131 and LH + MH had 182 combined). So how Bath is invariably the weakest I don't know - I would guess they are all given roughly equal budgets but the fleet profiles and general skill levels of the respective depots (and outstations) results in Bath lagging behind...

See here.

I don't know what's worse - the fact he lives in Bath or the fact he tweets so much...

That said, the former should mean Bath will not be put up for sale or allowed to rot, which is one thing. And I find it interesting that Mr Weimar is saying one thing and Mr Ford is saying another - but then, I was told it wouldn't be in the very near future (probably 2014/15 I would assume), and of course he may just be holding information back. But this is all speculation anyway so what difference does it make?

Unless we are categorically told otherwise there could be a 200 vehicle ADL order around the corner

 

[vicbury]

No more ADLs round here please! Give me Volvos or Wright Integrals or Optares any day!

Maybe the engineering managers at Bath and Hengrove should swap positions for 3 months? Would be interesting to see what, if any, progress happened in Bath.

For people in Bath there has been something of a mess up with the timetable for the 14 as detailed here. Traveline now appears to be correct online but I do not know if the timetables at bus stops have been updated.

I rode on one of the Enviros in Bath with the fleetnames above the windows today. I don't think they look too bad. Just as long as they don't cover the windows I'm happy! I also saw one of the debranded B7s from the X39. Finally that awful livery is going, I didn't like it from day one! Let's hope the new vehicles are given something tasteful yet eye-catching.

 

[Ivo]

For people in Bath there has been something of a mess up with the timetable for the 14 as detailed here. Traveline now appears to be correct online but I do not know if the timetables at bus stops have been updated.

If they blame me for this they will seriously regret it.

I was given the new Traveline timetable on February 14th (38 days before it went live), and it clearly states in said timetable that the service runs every 10 minutes. Similarly, although I cannot find my copy of the 14 leaflet, I am certain that it, too, says it runs every 10 minutes. Thus, when I was asked to validate that the data was correct, I could only go on the assumption that the 14 really was due to change to a 10-minute service, and as such I could only tell them where errors existed relative to this frequency. I had heard a rumour that a nine-minute service had been considered, but that was it - a rumour - and until now I have found nothing to suggest this was accurate.

If a timetable is submitted to VOSA as "Frequent Service", the assumption is that, unless clearly indicated otherwise, the service operates every 10 minutes. That is the problem here and it has caught out everybody. It also explains why all the running cards I have seen suggest a layover of roughly six minutes - when the Traveline data suggests one or eleven.

For the record, to my knowledge the bus stop data still insists on a 10-minute frequency, and there is nothing to suggests otherwise pretty much anywhere (including in leaflets). this problem also plagues Bath's other <10 route, the 18 - although, curiously, the Summer frequency of every nine minutes is correct and only the Autumn and Spring Term service is wrong. This is one of the many reasons why a nine-minute frequency does not work (others including difficulty to learn for drivers and regularity of erroneous data).

I am dreading the day they ask me to do the 18 I will be sure to ask them to confirm the exact frequency of routes covered by "Frequent Service" regulations in the future.