ChrisHogan
Member
- Joined
- 15 Jan 2016
- Messages
- 343
New ORR report at http://orr.gov.uk/__data/assets/pdf...-up-annual-rail-consumer-report-june-2016.pdf claims that TOCs have all instructed their traincrew to make announcements within two minutes of trains coming to a stand between stations. This surprised me as I've seen no evidence of this; on a Pendolino recently delayed coming out of Euston by a train failure, it was a full twenty minutes before the Train Manager told the passengers anything. I'd be interested to know if traincrew have been instructed in this way and does this instruction also include announcements outside stations (e.g. Proof House when 5 plus mins waits are the norm). What about DOO services where the drivers might well have more important things to do?
Most TOCs claiming to the ORR that this started last year.
Most TOCs claiming to the ORR that this started last year.