MrCub
Member
Had a similar issue in the summer on an All Lines Rover. Staff wanted the space for 'banter' (a hideous word at best). Well guess what - I don't want to hear staff 'banter' in a public area on the train.
Anyway, on one particular service the misery on the trolley refused to served me because I was 'in a staff only seat'. I corrected their mistake politely and when they still refused, I found the TM, explained everything, and then invited the train manager to uphold the refusal to serve me. He didn't, and I was served.
Here's the thing: I think the first class host/buffet jobs are pretty tough going and I DETEST when I hear passengers speaking to them rudely - it's out of order. However, the attitude of some on-board staff is pretty dreadful. I have a very very high tolerance level for most things but things like this make my blood boil quickly and the other person is swiftly, clearly, firmly (but politely) dealt with. Doesn't make me feel good. Doesn't make them feel good. However the 'staff only' seats attitude sucks.
Over a week's travel across much of the network, without any doubt whatsoever VTWC staff were the biggest miseries, closely followed by mean old XC. (As an aside VTEC, GWR, and EMT were lovely).
Anyway, on one particular service the misery on the trolley refused to served me because I was 'in a staff only seat'. I corrected their mistake politely and when they still refused, I found the TM, explained everything, and then invited the train manager to uphold the refusal to serve me. He didn't, and I was served.
Here's the thing: I think the first class host/buffet jobs are pretty tough going and I DETEST when I hear passengers speaking to them rudely - it's out of order. However, the attitude of some on-board staff is pretty dreadful. I have a very very high tolerance level for most things but things like this make my blood boil quickly and the other person is swiftly, clearly, firmly (but politely) dealt with. Doesn't make me feel good. Doesn't make them feel good. However the 'staff only' seats attitude sucks.
Over a week's travel across much of the network, without any doubt whatsoever VTWC staff were the biggest miseries, closely followed by mean old XC. (As an aside VTEC, GWR, and EMT were lovely).