Butts
Veteran Member
I was on a A7 service from Stansted Airport to London Victoria at Lunchtime Today.
Unfortunately the Coach broke down in the middle lane of the busy road between the Park Plaza Hotel and Waterloo Station so we were stuck awaiting Police Assistance. We were unable to leave the vehicle safely due to it's position and the heavy traffic.
After 20 minutes suddenly another A7 went past us pulled up and reversed back to position itself directly in front of us. The Driver of the other Coach got out stopped the traffic and safely transferred the 13 passengers and our luggage onto his service assisted by our Driver.
Without this I suspect highly unconventional action we probably still be stuck there now.
Well done !!!
On the downside why are most NE Drivers averse to making clear concise announcements on the PA system to keep passengers informed about any delayed departures or other useful information.
After the above "escape" I joined the 509 Service from Victoria to Newport (Cardiff Service). We were due to leave at 1430 but didn't leave until 1445. I noticed three other passengers joined us just before departure. Do they have to wait for transfer passengers ?
Should the Driver have explained the reason for the delay and apologised - neither of which he did. Is it worth writing in ? - Do they hand out vouchers like confetti aka Rail Companies ?
Unfortunately the Coach broke down in the middle lane of the busy road between the Park Plaza Hotel and Waterloo Station so we were stuck awaiting Police Assistance. We were unable to leave the vehicle safely due to it's position and the heavy traffic.
After 20 minutes suddenly another A7 went past us pulled up and reversed back to position itself directly in front of us. The Driver of the other Coach got out stopped the traffic and safely transferred the 13 passengers and our luggage onto his service assisted by our Driver.
Without this I suspect highly unconventional action we probably still be stuck there now.
Well done !!!
On the downside why are most NE Drivers averse to making clear concise announcements on the PA system to keep passengers informed about any delayed departures or other useful information.
After the above "escape" I joined the 509 Service from Victoria to Newport (Cardiff Service). We were due to leave at 1430 but didn't leave until 1445. I noticed three other passengers joined us just before departure. Do they have to wait for transfer passengers ?
Should the Driver have explained the reason for the delay and apologised - neither of which he did. Is it worth writing in ? - Do they hand out vouchers like confetti aka Rail Companies ?