Hello, I was wondering if anybody could help me - and I know that there are many ticketing experts, so I am hopeful
I travel often, yet erratically from Cookham to London, and need to take different trains on different days.
Looking at my off peak tickets they always have a Restriction Code "P7". Looking this up on the NRE site suggests that any train after 0840 from Cookham would be an off peak train.
This would mean that the 0849 arriving 0930 is an off peak train.
However every automated booking engine that I look at seems to show that the 0849 is a peak train, and the first off peak train is 0927, arriving Paddington at 1008.
Could any of the experts here tell me:
1) Is the 0849 a Peak train or an Off Peak Train?
2) If it is off peak will the ticket office staff know this - or will their system default to "Peak"?
3) If it really is Off Peak do I have a claim against GWR for over charging me every time that I have paid a peak fare for an off peak train due to the poor public information?
Many thanks in advance
I travel often, yet erratically from Cookham to London, and need to take different trains on different days.
Looking at my off peak tickets they always have a Restriction Code "P7". Looking this up on the NRE site suggests that any train after 0840 from Cookham would be an off peak train.
This would mean that the 0849 arriving 0930 is an off peak train.
However every automated booking engine that I look at seems to show that the 0849 is a peak train, and the first off peak train is 0927, arriving Paddington at 1008.
Could any of the experts here tell me:
1) Is the 0849 a Peak train or an Off Peak Train?
2) If it is off peak will the ticket office staff know this - or will their system default to "Peak"?
3) If it really is Off Peak do I have a claim against GWR for over charging me every time that I have paid a peak fare for an off peak train due to the poor public information?
Many thanks in advance