I personally think not offering an itinary would be far better as you can't always get a ticket to display. E. G. Haywards Heath to Sutton return. That isn't valid on trams but is valid if you walk to West Croydon station."No fares available" seems clear enough to me.
Whereas the TfL Journey Planner offers journeys via Waterloo/Waterloo East, via Tramlink (Wimbledon-Elmers End) and via LO (Clapham Junction-Denmark Hill). All taking about 70 mins.Also, I went on NRE and asked for Raynes Park to Hayes and all routes offered were via Waterloo
What's incorrect? Not all National Rail tickets are valid and tickets with Zone 3, 4, 5 or 6 are valid. They never said that those are the only tickets that are valid. If your ticket isn't valid you may be liable to a Penalty Fare.
Ticketing wise I think it’s more like a superior version of a bus. A national rail fare wouldn’t usually allow downgrade to a local bus for part of a through journey either.Devil's advocate:
To me the tram is an inferior type of train. With a rail ticket I could reasonably expect to downgrade to a shaky slow tram. This is the same as Business Zone on Chiltern trains - £25 to sit in a semi-1st class. Even now, they only say "1st class ticket holders have complimentary use of the Business Zone".
Probably because there are no zonal bus passes anymore - effectively all bus passes are Z1-4(5,6).What I find very confusing is that Bus passes are valid on the tram, and any Travelcard zone combination is valid on TfL buses but unless you have zones 3,4,5 or 6 its not valid on the trams!
So in some circumstances a bus pass can have more validity than a Travelcard.
Would love to know why that is