hi,
my first post and apologies if not in the right place, when I retired I qualified thru years of service for 16 "boxes". My first noteable delay/cancellation happened recently, it was the 1635 Bath spa to Portsmouth harbour was 8mins late arriving at Bath we boarded and at 1655 after a couple of fitters walking up/down the platform it was pulled out of service. It was announced that the next service to P.H. would be the 1735 which arrived a few mins late, this was full before all the 16.35pm passengers got on, but it got away after 10mins or so. Seen the advertising for delay compo, and wondered why we can't claim even a basic sum, as we are delayed aswell as fare paying passengers.
Years ago when I got the 3, I was told they were not a gift or concession but were in lieu of a pay rise...
my first post and apologies if not in the right place, when I retired I qualified thru years of service for 16 "boxes". My first noteable delay/cancellation happened recently, it was the 1635 Bath spa to Portsmouth harbour was 8mins late arriving at Bath we boarded and at 1655 after a couple of fitters walking up/down the platform it was pulled out of service. It was announced that the next service to P.H. would be the 1735 which arrived a few mins late, this was full before all the 16.35pm passengers got on, but it got away after 10mins or so. Seen the advertising for delay compo, and wondered why we can't claim even a basic sum, as we are delayed aswell as fare paying passengers.
Years ago when I got the 3, I was told they were not a gift or concession but were in lieu of a pay rise...