I’m considering applying but got turned down recently for a similar role, so where am I going wrong? What do I need to include in the application to get to interview stage?
Thanks
To get to the "Interview Stage" you would first have to pass the relevant assessment stages. For Conductor these seem to be two parts with the interview being the very final part of the Stage 2 Assessment day.
Stage 1 = SCAAT, Ticket Checking Assesment + 1 other which i cant think of. Pass that then its onto;
Stage 2 = Individual assessment (presentation?), group assessment then interview if you've made the grade.
Have you done any of these or is it the paper sift on the initial application you are stumbling on?
Within the last 6 monthsFirst Group also will withdraw your application if you have been unsuccessful in a role advertised in the same category.
Within the last 6 months
The "same category" for Conductors will include: Train Manager, Ticket Examiner, Booking Office, Platform (Service Delivery Assistant), Gateline, and/or anything else that comes under Customer Service.
After the initial application and SJT I just get an unsuccessful email.To get to the "Interview Stage" you would first have to pass the relevant assessment stages. For Conductor these seem to be two parts with the interview being the very final part of the Stage 2 Assessment day.
Stage 1 = SCAAT, Ticket Checking Assesment + 1 other which i cant think of. Pass that then its onto;
Stage 2 = Individual assessment (presentation?), group assessment then interview if you've made the grade.
Have you done any of these or is it the paper sift on the initial application you are stumbling on?
I assume commercial guard comes under that category too?Within the last 6 months
The "same category" for Conductors will include: Train Manager, Ticket Examiner, Booking Office, Platform (Service Delivery Assistant), Gateline, and/or anything else that comes under Customer Service at ANY of the First Group TOCs
After the initial application and SJT I just get an unsuccessful email.
Commercial Guard and Conductor are the same job, so.....I assume commercial guard comes under that category too?
You’ve kind of got to be truthful in SJTs as that’s why the possible answers are so similar per question and usually all quite feasible and acceptable. You’ll also often find that a lot of the questions are similar, meaning if you say what you think they want to hear, you’ll likely come unstuck. As has been said, just answer with safety/customer service at the forefront of your mind every time and you won’t go far wrong.I found the SJT very difficult as it seemed like most answers could have been right. Any idea how to pass this?