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Manchester Airport TPE ticket + Split Ticket rules

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Cdd89

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Hi,

I wanted to check the interplay between two rules that are common knowledge/accepted here, as I need to book a journey from Manchester Airport to London Euston:
  • All TPE Advance tickets (but not Northern?) from MIA have a 3-hour grace (if the ticket is endorsed) where the passenger arrived on a flight that was delayed.
  • Two advance tickets can be connected to each another to form one journey. (It is substantially cheaper to buy a MIA-MAN ticket, and then a MAN-EUS ticket, than it is to buy a complete advance ticket from MIA-EUS).
Would the second advance ticket be protected by the grace/endorsement of the first ticket, in the event of a flight delay and a missed connection?

Thanks!
 
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Bletchleyite

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I would say no, as what TPE offer is a free change to the first ticket, and changing one Advance in a split set does not entitle you to a free change to others in the set. You could of course change it for an admin fee provided you do so before you've missed it.

A through Advance would be set by VTWC and would not offer the scheme anyway.
 

Alfonso

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Hi,

I wanted to check the interplay between two rules that are common knowledge/accepted here, as I need to book a journey from Manchester Airport to London Euston:
  • All TPE Advance tickets (but not Northern?) from MIA have a 3-hour grace (if the ticket is endorsed) where the passenger arrived on a flight that was delayed.
  • Two advance tickets can be connected to each another to form one journey. (It is substantially cheaper to buy a MIA-MAN ticket, and then a MAN-EUS ticket, than it is to buy a complete advance ticket from MIA-EUS).
Would the second advance ticket be protected by the grace/endorsement of the first ticket, in the event of a flight delay and a missed connection?

Thanks!
No, but if you've got time but not much money and need the flexibility you could consider a TPE airport advance to Sheffield plus a reasonably priced flexible single or return to/from Euston via Tamworth/Derby
 

Bletchleyite

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No, but if you've got time but not much money and need the flexibility you could consider a TPE airport advance to Sheffield plus a reasonably priced flexible single or return to/from Euston via Tamworth/Derby

No need for that complication, just take a walk-up to Crewe and use the LNR Trent Valley service. You'll either get there in a reasonable time using a reasonably priced walk-up ticket, or you'll get a full Delay Repay refund when they can't be bothered to operate it.

Or do you need to go via Manchester? It is neither the quickest nor the cheapest option in most cases.
 

Cdd89

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Hi,

Thanks very much for the advice and suggestions of a walk-up via Crewe. This looks very reasonable actually and much less hassle - don't know why I didn't think of it before!

Thanks,
Chris
 

ForTheLoveOf

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Hi,

I wanted to check the interplay between two rules that are common knowledge/accepted here, as I need to book a journey from Manchester Airport to London Euston:
  • All TPE Advance tickets (but not Northern?) from MIA have a 3-hour grace (if the ticket is endorsed) where the passenger arrived on a flight that was delayed.
  • Two advance tickets can be connected to each another to form one journey. (It is substantially cheaper to buy a MIA-MAN ticket, and then a MAN-EUS ticket, than it is to buy a complete advance ticket from MIA-EUS).
Would the second advance ticket be protected by the grace/endorsement of the first ticket, in the event of a flight delay and a missed connection?

Thanks!
It is not clearly defined in any terms whether the protection is intended to apply throughout the journey, though I'd like to think that if you have one Advance endorsed fr a different departure than booked then the next would also be accepted on the relevant connection - and Virgin are one of the TOCs who might initially brush aside a Customer Services complaint but who will in almost all cases cave upon escalating it a couple of layers, so even if you did get charged extra I don't think it would be the end of the matter.

You might prefer to buy your tickets through a site like CrossCountry's website, which lets you change Advances to any other date or time so long as you do it before the booked departure time. Obviously not much help if the delay only occurs whilst in the air but usually delays occur before departure, given the fact that planes only have a limited amount of reserve fuel once aloft!

Alternatively you might prefer to buy a Northern Advance ticket on the day to Crewe, and then a walk-up West Midlands Trains only ticket to London. Not the quickest route but probably more convenient than the change at the dreaded Piccadilly platforms 13 and 14, and no issues in the event of delays. Going towards London there are only a limited number of trains on which you can't use Off-Peak or Super Off-Peak tickets, which are unbelievably cheap. You could of course, as above, book your tickets on an Advance for a specific train and then if all goes pear-shaped change it to a walk-up ticket.
 

ForTheLoveOf

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It is VERY clearly defined in the T&Cs that it applies only to travel on TransPennine Express services.
Oh, Neil, you never fail to surprise me - as ever, principles over outcome! This directly clashes with the provisions of the NRCoT and Advance ticket terms that add up to the fact that you can use multiple tickets to make one journey and you aren't to be stranded due to splitting.
 

Bletchleyite

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Oh, Neil, you never fail to surprise me - as ever, principles over outcome! This directly clashes with the provisions of the NRCoT and Advance ticket terms that add up to the fact that you can use multiple tickets to make one journey and you aren't to be stranded due to splitting.

This is not the same as combining a set of regular Advances, but is a special concession TPE allow on their own services (not dissimilar to the old VTWC acceptance of Railcard discounted Off Peak tickets at any time of day) and no other TOC has any kind of obligation to honour it whatsoever.

It is basically the same situation as if you had a walk-up from Manchester Airport to Manchester Piccadilly and an Advance from Manchester Piccadilly to London Euston, and missed the connection onto the Virgin train as a result of travelling later because of a flight delay. In that case you are on your own too.

If, by contrast, you used the Airport Advance (or any other Advance) at the originally booked time and the TPE train was delayed, you would of course have the right to be accommodated on the next VT.

The railway does not insure you against delays to non-railway-ticketed modes of transport. That is for your travel insurance to handle. Your rights with regard to split ticketing and not being left stranded are exclusively provided in cases of a delayed train (or other railway contracted modes of transport e.g. RRBs) causing disruption to your journey.
 

ForTheLoveOf

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This is not the same as combining a set of regular Advances, but is a special concession TPE allow on their own services (not dissimilar to the old VTWC acceptance of Railcard discounted Off Peak tickets at any time of day) and no other TOC has any kind of obligation to honour it whatsoever.
No, it's got nothing to do with a concession. It is a term of the contract that for Manchester Airport to X Advances, you can take a later train if your flight has been delayed. It isn't a concession or any such nonsense and comparisons with specific companies having a publicised concession over time restrictions is just apples and oranges.

It is basically the same situation as if you had a walk-up from Manchester Airport to Manchester Piccadilly and an Advance from Manchester Piccadilly to London Euston, and missed the connection onto the Virgin train as a result of travelling later because of a flight delay. In that case you are on your own too.
No, it's nothing like that. A walk-up ticket from Airport to Picc doesn't have that term in the ticket terms, so it doesn't come into it.

The railway does not insure you against delays to non-railway-ticketed modes of transport.
Err... except when it does, like here!

That is for your travel insurance to handle.
That's always a fallback but there's no reason not to avoid being out of pocket - and no reason not to make the railway accept your valid ticket in the first place.

Your rights with regard to split ticketing and not being left stranded are exclusively provided in cases of a delayed train (or other railway contracted modes of transport e.g. RRBs) causing disruption to your journey.
Err... except when it applies to delayed flights, like here!
 

Bletchleyite

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No, it's got nothing to do with a concession. It is a term of the contract that for Manchester Airport to X Advances, you can take a later train if your flight has been delayed. It isn't a concession or any such nonsense and comparisons with specific companies having a publicised concession over time restrictions is just apples and oranges.

It is a term providing a concession over and above the regular Advance T&Cs. But that's moot. The term makes it very clear it only applies to travel on TransPennine Express services. Therefore it does not apply to travel on Virgin Trains services.

I would be inclined to agree with you were the second Advance also for TPE travel. But it isn't, and even that isn't 100% clear that it applies.

When using a combination of tickets you have to comply with the combined T&C of those tickets. If only one ticket allows for the Airport Advance concession and the other one doesn't, no-go. All Advances allow you to take the next train of the relevant TOC if you miss a connection because of a delay to a train, that's different.

@yorkie, you tend to have a fairly clear view of this kind of thing, what do you think?
 

Bletchleyite

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Here's another reason why not.

Let's consider it being a through ticket (it's not, but the general idea is that splits should be treated the same as through tickets), including a TPE and a Virgin train journey.

The term states that the concession is valid only on TPE services.

Therefore, it would not be applicable to that single through ticket unless you only wished to travel on the TPE component. But as Break of Journey is not permitted either...
 

yorkie

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It's clear that the journey is from Manchester Airport to Euston; it's also clear that two tickets can be combined for this one journey. It's also clear that the journey can legitimately be started at a later time than booked if the flight arrives late, within the qualifying period.

If a train company accepts the above points, but claims that the journey then becomes invalid, they could be on dodgy ground. If nothing else, the reputational risk if the media gets hold of it is not worth the miniscule additional revenue gained by asking the passenger to buy a new ticket mid-journey.
Here's another reason why not.

Let's consider it being a through ticket (it's not, but the general idea is that splits should be treated the same as through tickets), including a TPE and a Virgin train journey.

The term states that the concession is valid only on TPE services.

Therefore, it would not be applicable to that single through ticket unless you only wished to travel on the TPE component. But as Break of Journey is not permitted either...

While I agree with you that it is an irrelevance whether or not it's one ticket or two, I do not agree with your conclusion that passengers should have their journeys invalidated mid-journey.

This would clearly be considered an unfair term; the rail industry is NOT exempt from consumer laws and contract laws.
 
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Bletchleyite

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I cannot see in any way how this TPE-only concession can be forced upon Virgin Trains due to a delay on another mode of transport whatsoever!

I completely agree. Along similar lines the VT "off peak" easement was only for travel on VT (and in latter years only for fares they set).
 

ForTheLoveOf

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I cannot see in any way how this TPE-only concession can be forced upon Virgin Trains due to a delay on another mode of transport whatsoever!
The thing that I think is perhaps not obvious to everyone is that the concession is not related to the acceptance of the tickets - i.e. TPE are not saying that they are accepting 'invalid' (so to speak) tickets. It is that TPE have created a specific ticket type which is not truly an Advance in the sense that other Advances are. It's effectively an Advance which can be changed to another train without an admin fee or even any difference in fare, even after the booked train has left.

Were we talking about TPE accepting an otherwise 'invalid' ticket then I would agree that Virgin would have reduced reason to accept another split Advance later than booked. But that is not the case - it is fundamentally that the ticket type permits non-compliance with the booked train. It is wholly incompatible with the principles the NRCoT outlines - the right to make one journey using several tickets, and to take a later train on Advances in certain circumstances - to suggest that even though one ticket type permits using a later-than-booked train, you can no longer complete your journey without charge because the other ticket is of a different ticket type.

It would almost be like saying that if you split tickets with an Advance followed by an Off-Peak ticket of some description, and you came to miss the last Off-Peak train of the day for whatever reason, that you have to pay the difference to the Anytime fare to complete your journey. Say, if you were booked on the 14:45 from Paddington towards Pembroke Dock, and you missed it. The only remaining itinerary of the day is the 16:45, which is restricted for many Off-Peak tickets. It would seem ludicrous and unfathomable in that situation but I can't see that it's any different to the present situation.

I will certainly admit that some staff will probably get this kind of thing wrong, and charge people, but they are on very shaky ground doing so and, this being Virgin, a strongly worded complaint escalated one or two layers from base CS should see full reimbursement.
 
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Bletchleyite

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The thing that I think is perhaps not obvious to everyone is that the concession is not related to the acceptance of the tickets - i.e. TPE are not saying that they are accepting 'invalid' (so to speak) tickets. It is that TPE have created a specific ticket type which is not truly an Advance in the sense that other Advances are. It's effectively an Advance which can be changed to another train without an admin fee or even any difference in fare, even after the booked train has left.

Indeed it is. Why do you think that that would impose that same condition on VT, who do not wish to offer that as a feature of their Advance tickets?

It's rather like saying that if you had two regular Advances and changed one of them that the other one should not incur any fees/fare difference to change.

It is totally different from the situation where you had a string of Advances and the second one was missed due to a delay to a train on the first.

There's a distinct possibility VT, who generally have a view towards conceding technicalities in favour of good customer service, would still refund. But that is discretionary and I can see no legal reason why it should be an entitlement.
 

gray1404

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If you are going to get a Manchester Airport to Crewe ticket plus a Crewe to Euston ticket for travel on WMT, you may wish you only get your ticket to Crewe once you get to Manchester Airport train station. If so, I would approach the booking office rather then the TVM and ask if there are any Northern on the day advances to Crewe. If there are any left then will be able to sell you one. A Northern on the day Advance needs to be sold a minimum of 15 minutes before departure.
 

ForTheLoveOf

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Indeed it is. Why do you think that that would impose that same condition on VT, who do not wish to offer that as a feature of their Advance tickets?
Because VT have agreed to the NRCoT, and part of that is that you can make one journey using several tickets, and that this then affords you effectively the same rights as holding a through ticket routed via the splitting points (or calling at, if using all non-zonal/season tickets). If they don't wish to respect the protections the NRCoT offers then they are free to try and find someone in the DfT who will allow them to disapply, or change, the NRCoT!

It's rather like saying that if you had two regular Advances and changed one of them that the other one should not incur any fees/fare difference to change.
Not really - it is about the fact that it would be fundamentally incompatible with the terms of the contract, and with consumer law and contract law, for you to be unable to finish your journey without additional charge.

There's a distinct possibility VT, who generally have a view towards conceding technicalities in favour of good customer service, would still refund. But that is discretionary and I can see no legal reason why it should be an entitlement.
As stated above, that's the conclusion one might come to if you simply look at the principles the railway likes to espouse, and you totally ignore what the real legal situation is through contract law and consumer law. If the effect of the contract were to say that you couldn't finish your journey without additional charge then that would simply be an unfair and hence unenforceable term.
 

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During the “Virgin off peak easement” days, I don’t recall anyone suggesting that if you purchased an off peak ticket with Virgin and travelled at 6am that this unilaterally changed the terms and conditions of any future tickets in the chain a customer might have on a multi-leg journey.

It was always clear that this easement was Virgin only. No other TOC opened themselves up to it. In the case in the OP, no other TOC is willing to accept the risk of external transport providers to the railway being late, and I do not see - even given the arguments put forward - that a TOC can be compelled to effectively accept this risk. To do so basically means the terms and conditions of the tickets they sell can be fundamentally changed.
 

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Because VT have agreed to the NRCoT, and part of that is that you can make one journey using several tickets, and that this then affords you effectively the same rights as holding a through ticket routed via the splitting points

Disagree. The NRCoT is not explicit about this.

Indeed the basic principle is correct, but I don’t see where TOCs can be forced to accept the generous easements offered by specific other TOCs - easements which aren’t in their own terms and conditions and which aren’t in the NRCoT.

Let’s take a couple of examples aside from the “Virgin railcard easement”.

Say GWR run a HST from Newquay to Paddington, and a passenger holds two tickets, Newquay-Reading and Reading-Leamington. GWR can convey a passenger’s surfboard for no charge in the power car luggage area. This is in spite of the NRCoT clearly outlining the size of items passengers can bring. XC are not compelled to accept the outsize luggage at all, or if they choose to, without charge, on the second leg of the journey.

Another example: A passenger travels from Wilmslow to Crewe with Northern and Crewe to London with Virgin Trains. They have separate tickets purchased in advance and delivered through ToD for both legs. The passenger forgets to print their Wilmslow to Crewe ticket, but the guard says that upon seeing the booking confirmation that’s fine. This does not compel Virgin to perform the same easement if they also forgot to print the Crewe to London ticket.

Not really - it is about the fact that it would be fundamentally incompatible with the terms of the contract, and with consumer law and contract law, for you to be unable to finish your journey without additional charge.

I’m not sure I can agree that an easement which is abundantly clear that it applies only to TPE can be made to legally apply further down the line to other TOCs. Perhaps you could provide an analogy?
 

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During the “Virgin off peak easement” days, I don’t recall anyone suggesting that if you purchased an off peak ticket with Virgin and travelled at 6am that this unilaterally changed the terms and conditions of any future tickets in the chain a customer might have on a multi-leg journey.

It was always clear that this easement was Virgin only. No other TOC opened themselves up to it. In the case in the OP, no other TOC is willing to accept the risk of external transport providers to the railway being late, and I do not see - even given the arguments put forward - that a TOC can be compelled to effectively accept this risk. To do so basically means the terms and conditions of the tickets they sell can be fundamentally changed.
If that's the way you want to put it, then yes, the terms and conditions can be fundamentally changed. But that's no different to any other ticket type having terms that "unilaterally" dictate that travel must be permitted on later trains, and if you want, you could say the same about the fact that the TOCs can't charge delayed passengers to take the last train of the day even if it is not valid with their Off-Peak ticket.
 

ForTheLoveOf

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I’m not sure I can agree that an easement which is abundantly clear that it applies only to TPE can be made to legally apply further down the line to other TOCs. Perhaps you could provide an analogy?
It is not an easement though. It is a fundamental term of the tickets. Through accepting the NRCoT, which say that you can make one journey using several tickets, Virgin have accepted the risk that other TOCs will set fares with terms which they are not particularly happy - indeed they might be forced to carry a load of passengers for no or little money if a particular TOC is unable to run a train (a la Hull Trains). Whether or not it is "fair" on the TOC doesn't come into it. They have signed the contract so they have to abide by it. It is, like I have said, like missing the last Off-Peak train of the day. You couldn't be charged extra even if you end up travelling on a "peak" service.
 

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It is not an easement though. It is a fundamental term of the tickets. It is, like I have said, like missing the last Off-Peak train of the day. You couldn't be charged extra even if you end up travelling on a "peak" service.

But the guidance is clear about how passengers should be treated during disruption to *rail services*. That disruption is occurring within the services bounded by the NRCoT.

If you hold two off peak tickets and you turned up at the first station late for the first one, and your delay wasn’t caused by anything related to the railway system, this would be a wholly different proposition.
 

ForTheLoveOf

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But the guidance is clear about how passengers should be treated during disruption to *rail services*. That disruption is occurring within the services bounded by the NRCoT.
I don't see how the cause of the delay matters when the Airport Advance specifically provides for this situation.

If you hold two off peak tickets and you turned up at the first station late for the first one, and your delay wasn’t caused by anything related to the railway system, this would be a wholly different proposition.
If you held regular Off-Peak tickets then yes, of course, you would have to stump up extra for the relevant part. But Airport Advances have it as a term of the ticket that you can travel on a later service. It would be perverse in both situations to say you can start your journey but not complete it without paying extra; both are related to delays outside the passenger's control, and both have terms that permit later travel. So why does it matter whether the later tickets have specific terms to this effect?

Off-Peak tickets do not have specific terms that cater to this situation and yet it is accepted that you can disobey the time restrictions in those circumstances without penalty. Neither they nor regular Advances have anything to the contrary, saying that if you've split tickets the terms of the individual ticket override the terms of the journey as a whole.

I am really surprised that there are so many people trying to argue against passengers' rights when it is utterly perverse for the rail industry to seek to profiteer out of passengers' existing inconvenience!
 

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Not really - it is about the fact that it would be fundamentally incompatible with the terms of the contract, and with consumer law and contract law, for you to be unable to finish your journey without additional charge.

I completely disagree. The relevant term of the contract is that this aspect of the ticket is valid only on TransPennine Express services - this is stated clearly up front and forms a key part of the contract, and is not unreasonable. I can see no justification whatsoever, either legal or moral, why that acceptance should be forced upon Virgin Trains, who do not wish to offer it. Tickets are offered which allow the journey concerned to be made, either as a through ticket or a split - Anytime or (Super) Off Peak ones - and a passenger wishing to do that should purchase one (or a set) of those.
 
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Bletchleyite

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I don't see how the cause of the delay matters when the Airport Advance specifically provides for this situation.

Yes, it does - on TransPennine Express services only.

It does not provide it on Virgin Trains services. It is therefore only relevant when the complete journey is on TPE, or when a separate ticket is purchased for the other bit.

It is not analagous to rail disruption. It is analogous to having a split Advance journey on which you change one of the tickets but not the other, then somehow expect the second one to be accepted on a later train. TPE's concession is that the change may be made after departure, but it is still a change.

Fundamentally you have a right to merge two tickets as part of a split if they respect the minimum connection times. Because you changed one of them later (why is of no relevance outside the reason being disruption to the rail journey itself), they no longer do, therefore they do not constitute a journey any more.

It's precisely this sort of unreasonable view that will in the end in my view lead to TOCs pressuring, successfully, to have an airline style rule imposed, i.e. that splits are considered separate journeys and passengers will have no rights on combining them (that, or TOCs will cease doing things like this at all). We have a uniquely favourable arrangement in the UK - it makes sense to respect it for what it is.
 

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Off-Peak tickets do not have specific terms that cater to this situation and yet it is accepted that you can disobey the time restrictions in those circumstances without penalty

No, it's not.

A TOC may choose to endorse the ticket to allow that (which makes it valid under the "authorised person gave permission" line), but without an endorsement or other explicit permission (can be verbal) you can NOT unilaterially decide to do that. This is (unlike the primary subject) what one might term a grey area - mostly such an endorsement will be forthcoming, but I see nothing saying you are entitled to it - what you would be entitled to would be to delay your journey until the ticket became valid and to claim Delay Repay for the resultant delay.

This situation is quite similar to you turning up at a station with an Advance for the 10:30, which is delayed 60 minutes, but the 09:30 is there in the platform, also delayed 60 minutes. Sensible customer service would be to allow you to travel early and be on time, costing the railway nothing and making you a happy passenger (bar losing your seat reservation). However you have no right to this, what you have a right to do is to travel 60 minutes late and receive a full refund on your ticket via Delay Repay, and I've seen plenty of evidence in here that that is the line most TOCs seem to take.

There are, and have been in the past, cases where in disruption I've done something that was not technically allowed, e.g. going Bletchley-Euston via MKC in preference to waiting an hour or so. In these cases staff have generally been accommodating. But that was using discretion - not something I had any kind of right to do, any more than I'd have a right to board a convenient Ryanair flight when my easyJet flight was late.
 

ForTheLoveOf

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I completely disagree. The relevant term of the contract is that this aspect of the ticket is valid only on TransPennine Express services - this is stated clearly up front and forms a key part of the contract, and is not unreasonable.
All relevant Airport Advances are route TransPennine Express only, so it is simply restating a restriction that already exists. Nowhere does it say "if you hold another connecting split Advance then you can't take a later train".

I can see no justification whatsoever, either legal or moral, why that acceptance should be forced upon Virgin Trains, who do not wish to offer it.
Because they have signed up to the NRCoT and so this is one of many circumstances where they can't insist that passengers stick to the train they have booked. They can't pick and choose which part of the deal they stick to, and it is hardly unfair on the poor ickle train company to not screw the passenger even more for something that isn't their fault.

Tickets are offered which allow the journey concerned to be made, either as a through ticket or a split - Anytime or (Super) Off Peak ones - and a passenger wishing to do that should purchase one (or a set) of those.
That's one choice, but by no means are you limited to being ripped off at Virgin's extortionate rates if you want to be protected in the event of delays.

Yes, it does - on TransPennine Express services only.
Yes, that's the TOC restriction on the ticket. And???

It does not provide it on Virgin Trains services. It is therefore only relevant when the complete journey is on TPE, or when a separate ticket is purchased for the other bit.
It doesn't say that "if you hold another connecting split Advance then you can't take a later train".

It is not analagous to rail disruption. It is analogous to having a split Advance journey on which you change one of the tickets but not the other, then somehow expect the second one to be accepted on a later train. TPE's concession is that the change may be made after departure, but it is still a change.
No, it's nothing like that, but feel free to make as many other analogies as you like! It isn't a change to the ticket, it is a fundamental term of the ticket that the ticket is valid on one of several trains depending on the circumstances.

Fundamentally you have a right to merge two tickets as part of a split if they respect the minimum connection times. Because you changed one of them later (why is of no relevance outside the reason being disruption to the rail journey itself), they no longer do, therefore they do not constitute a journey any more.
Perhaps you could substantiate this assertion by showing us the part of NRCoT 14.1 that says that there are circumstances under which a combination of tickets no longer constitutes one journey?

It's precisely this sort of unreasonable view that will in the end in my view lead to TOCs pressuring, successfully, to have an airline style rule imposed, i.e. that splits are considered separate journeys and passengers will have no rights on combining them (that, or TOCs will cease doing things like this at all). We have a uniquely favourable arrangement in the UK - it makes sense to respect it for what it is.
It's less favourable even than the proposed new EU Regulations on rail travel, which may or may not be forced onto the industry after Brexit. If there is anything unreasonable then it is that Airport Advances aren't offered by all TOCs!

No, it's not.

A TOC may choose to endorse the ticket to allow that (which makes it valid under the "authorised person gave permission" line), but without an endorsement or other explicit permission (can be verbal) you can NOT unilaterially decide to do that. This is (unlike the primary subject) what one might term a grey area - mostly such an endorsement will be forthcoming, but I see nothing saying you are entitled to it - what you would be entitled to would be to delay your journey until the ticket became valid and to claim Delay Repay for the resultant delay.
You've clearly missed the point - there are journeys for which it is possible to miss the last Off-Peak train of the day. You could certainly unilaterally take the next available itinerary and the rail industry couldn't decide it didn't fancy carrying you for the originally agreed price any more because of their money-grabbing "peak" restrictions. So given that circumstance - i.e. it being possible to miss the last or possibly only train of the day on which your ticket is purportedly valid due to travelling later than planned earlier in the journey - why is the situation of Airport Advances any different?

This situation is quite similar to you turning up at a station with an Advance for the 10:30, which is delayed 60 minutes, but the 09:30 is there in the platform, also delayed 60 minutes. Sensible customer service would be to allow you to travel early and be on time, costing the railway nothing and making you a happy passenger (bar losing your seat reservation). However you have no right to this, what you have a right to do is to travel 60 minutes late and receive a full refund on your ticket via Delay Repay, and I've seen plenty of evidence in here that that is the line most TOCs seem to take.
A situation which is of no relevance.

There are, and have been in the past, cases where in disruption I've done something that was not technically allowed, e.g. going Bletchley-Euston via MKC in preference to waiting an hour or so. In these cases staff have generally been accommodating. But that was using discretion - not something I had any kind of right to do, any more than I'd have a right to board a convenient Ryanair flight when my easyJet flight was late.
Oh dear, the airline industry comparison. It falls down because the only connection between Ryanair and easyJet is that they both fly planes. Whereas the connection between TPE and, say, Virgin, is that they are both parties to the same contract, namely the NRCoT. If you wanted to make a comparison at all, and it's not a good idea to try, you could make the comparison between a cancelled BA flight and an alternative Iberia flight. They're both in the same alliance and have the same parent company, so it would be quite reasonable to expect to be accommodated on the Iberia flight if at all possible.

Let's be honest here - all of us are clearly set in our positions and will not change. I don't think it's worth discussing it any more as it will just lead to petty bickering.
 
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