Do you not think stations will be issuing e-Tickets soon?
Do you think they will ? If so, when do you think "soon" might be ?
Do you not think stations will be issuing e-Tickets soon?
It looks like you've become confused.
By loading them onto the customer's phone.Er, how? (Barcoded bog-roll tickets are not e-tickets, the barcode just encodes what would be on the magstripe)
I don't necessarily disagree. It is true however that DfT consider them 'Smart' Tickets.(Barcoded bog-roll tickets are not e-tickets
So does the code on an e-ticket. What's your point?the barcode just encodes what would be on the magstrip
Do you not think stations will be issuing e-Tickets soon?
It probably won't let you out automatically. What sort of problem do you mean? Being accused of having already used the ticket and thus trying to avoid paying the correct fare? That's definitely possible, but probably not more likely than with a paper ticket where the paper ticket was physically marked and the electronic one is electronically marked.Would I have a problem doing BoJ on e-tickets, or at least would BoJ be no more problematic than card tickets? On a long journey I regularly BoJ at an intermediate station to get a meal / beer
Something will probably go wrong with a claim with more than one ticket regardless of the format they're in. Some companies just dislike paying their bills.Would Delay Repay be more problematic with e-tickets compared to card tickets?
Maybe. This thread is replete with examples. Doesn't mean you'll come across them. Have you had a read?- Is there any other way the railway could deny me my rights if I use an e-ticket vs a card ticket? Quite happy to tell individual staff to f off if they are making stuff up on the fly, but want to be able to back this up.
I've never had a problem claiming DelayRepay on an e-ticket.Would Delay Repay be more problematic with e-tickets compared to card tickets?
It probably won't let you out automatically. What sort of problem do you mean? Being accused of having already used the ticket and thus trying to avoid paying the correct fare? That's definitely possible, but probably not more likely than with a paper ticket where the paper ticket was physically marked and the electronic one is electronically marked.
Maybe. This thread is replete with examples. Doesn't mean you'll come across them. Have you had a read?
Yes, undoubtedly there is a possibility of that. But there's a similar possibility that the same staff would incorrectly decide not to let you in with a magstripe ticket that didn't open the gate.Could the staff, for example, deny me re-entry to the station because my e-ticket has already been "scanned"?
Yes, undoubtedly there is a possibility of that. But there's a similar possibility that the same staff would incorrectly decide not to let you in with a magstripe ticket that didn't open the gate.
I think you're looking for a reassurance that doesn't exist to be completely honest. It's something you'll need to make your own judgement about based on the available evidence.OK - so are we saying that the same problems could happen with card tickets and E tickets? In that case I could move to E tickets with no difference? If this is so, then great - I can start using E tickets with no deficiency in my rights
I think you're looking for a reassurance that doesn't exist to be completely honest. It's something you'll need to make your own judgement about based on the available evidence.
In my opinion, there are plenty of problems with both e-tickets and card tickets. Some are the same problems (e.g. not working in certain gatelines) and some are different problems (e.g. magnetic stripes getting wiped, or e-tickets not being recognised by staff).OK - so are we saying that the same problems could happen with card tickets and E tickets? In that case I could move to E tickets with no difference? If this is so, then great - I can start using E tickets with no deficiency in my rights
I've never had a problem claiming DelayRepay on an e-ticket.
Arguably, with some TOCs starting to do Automated DelayRepay, it might even be easier.
For the avoidance of doubt, if you intend to book with Trainsplit, you wouldn't qualify for automatic Delay Repay for the time being.Thanks @transmanche, that is reassuring
Er, how? (Barcoded bog-roll tickets are not e-tickets, the barcode just encodes what would be on the magstripe)
As I understand it the point of an e-ticket is that it is also encoded with a unique identity so if you buy two e-tickets for an identical journey the barcodes will be different. The validity of the ticket is established by the records in a central database which confirm that exact ticket hasn't already been used. So you can make as many backup copies of the ticket as you like but the checking process should ensure that they can't be used to make the journey more than once.So does the code on an e-ticket. What's your point?
It's m. GA call them e but they're not. GA seem to be fraudsters. Even if you want e tickets, buy from someone better.Got one accidentally this week as I bought a ticket on GAs website using my phone. Didn't realise till I'd bought it that you don't get any option other than some e-ticket or m-ticket thing that you have to download their app to use.
I'm still not sure whether it was e or m, [...]
I collected some tickets from an LNER machine last week and noticed they had a QR code on them. It's a journey I frequently make and haven't noticed them before, but I haven't ever collected them from an LNER station (I had time to kill at Peterborough).As I understand it the point of an e-ticket is that it is also encoded with a unique identity so if you buy two e-tickets for an identical journey the barcodes will be different. The validity of the ticket is established by the records in a central database which confirm that exact ticket hasn't already been used. So you can make as many backup copies of the ticket as you like but the checking process should ensure that they can't be used to make the journey more than once.
A paper ticket with magstripe or barcode just encodes the details of the journey the ticket is valid for, but the validity is established by the physical possession of a piece of orange paper or card that hasn't been cancelled. It is pointless to make a copy of the ticket in case it is lost, because the copy proves nothing and anyone checking it will just assume that the holder is trying to make the journey twice or someone else is making the same journey using the original.
So to answer the question that started this sub-discussion (which for some reason it isn't letting me quote), stations don't issue e-tickets currently as far as I'm aware. It would be entirely possible for a station to issue a ticket which is essentially an e-ticket printed on a piece of orange card. Indeed they may well do this at some point in the future for security reasons. Someone with access to blank orange cards, a suitable printer and equipment to duplicate the magstripe could clone a conventional ticket and the companies would be none the wiser. But similarly copying a printed e-ticket is pointless because the check of the database will reveal it to have been used already.
They aren't fraudsters. There's a certain logic in pushing people buying tickets on a mobile device to default to m tickets, but it would be nice if there was a way to override it.It's m. GA call them e but they're not. GA seem to be fraudsters. Even if you want e tickets, buy from someone better.
They won't there's only a limited amount of information on the codes on CCST tickets and aren't meant to be scanned on the gates. The conventional method of putting it in the gate still applies.I did try it on the barcode reader at the Liverpool Street barriers but it didn't seem to work.
Type 11 not type 6 so very little info on those barcodes. We've had barcodes on our tickets since GNER daysI collected some tickets from an LNER machine last week and noticed they had a QR code on them. It's a journey I frequently make and haven't noticed them before, but I haven't ever collected them from an LNER station (I had time to kill at Peterborough).
Would they be unique to each ticket, or just a QR version of whatever's on the mag stripe?
I did try it on the barcode reader at the Liverpool Street barriers but it didn't seem to work.
This would have been an m-ticket (or should have been). There are no eTickets for Greater Anglia flows (they are all m-ticket). As the m-ticket is stored in the app, I expect you would have been stuck, except for any help customer service might have been able to provide.I had my second e-ticket experience last week. My first one had been smooth enough. I used an app (TrainPal - for the discounts). However, preparing the app for the barriers at Ipswich, the app just crashed band refused to restart.
Thankfully, a phone restart sorted it. What would happen in the situation if I couldn't get the app to start?
e-Tickets don't need an appI had my second e-ticket experience last week. My first one had been smooth enough. I used an app (TrainPal - for the discounts). However, preparing the app for the barriers at Ipswich, the app just crashed band refused to restart.
Thankfully, a phone restart sorted it. What would happen in the situation if I couldn't get the app to start?
I take your point about TfL but in the case if Effingham Junction to Sutton, TfL don't run any trains between them, nor any stopping at stations in between.TfL is the big problem as they won't install barcode readers. But TBH the solution could well just be to knock the price of an Oyster/contactless Zone 1 single off the fares and stop giving the Tube journey for free. Outboundary Travelcards are walk-up fares and need not be purchased in advance. Sorted.
I don't necessarily disagree. It is true however that DfT consider them 'Smart' Tickets.
With that in mind, how long does it take to enable e-tickets for two stations where TfL does't run any trains to said stations nor run any trains stopping at stations in between the two said stations?