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Great Western Railway Heathrow Express Class 387 Refittment and Service Updates

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Deepgreen

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It Must differentiate itself from the GWR 387s and they must be hugely more comfortable and more welcoming, otherwise its the same as the GX or SX and those services have more struggles than HEX to remain profitable with other services hoovering up their potential customers
The difference is that there is no main line rail alternative to HEX whereas GX has frequent and not hugely slower Southern competition. So HEX is effectively a monopoly and half the journey time of GX. 15 minutes is not enough time to savour luxuries. Incidentally, I was watching an episode of 'The Sopranos' the other day where there was a HEX flier posted on the US college noticeboard!
 
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Horizon22

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The difference is that there is no main line rail alternative to HEX whereas GX has frequent and not hugely slower Southern competition. So HEX is effectively a monopoly and half the journey time of GX. 15 minutes is not enough time to savour luxuries. Incidentally, I was watching an episode of 'The Sopranos' the other day where there was a HEX flier posted on the US college noticeboard!

The TfL Rail service is substantially cheaper although 20 minutes longer but that probably doesn't put everyone off. It's not the same - as GatEx really is a rip off for those in the know - but I wouldn't go as far as a monopoly. There's even the Piccadilly line if you don't mind a lengthy journey.
 

itfcfan

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The TfL Rail service is substantially cheaper although 20 minutes longer but that probably doesn't put everyone off. It's not the same - as GatEx really is a rip off for those in the know - but I wouldn't go as far as a monopoly. There's even the Piccadilly line if you don't mind a lengthy journey.
The TfL Rail service is not 20mins slower, regardless of what the Heathrow Express PA announcers at the Heathrow stations may sometimes announce! As someone who is supposedly in the target audience of Heathrow Express (a business traveller who lived within 15mins of Paddington until a few months ago) I took the express service quite a bit, but interchangeably with the stopping service.

Based on today's timetable (which is fairly representative), Heathrow Express is 15mins/20mins from T2/T5 while TfL Rail is 27mins/33mins. So TfL Rail is 12~13mins slower. Since contactless cards have been in operation on the barriers at Heathrow, the best advice for any passenger who hasn't booked in advance is to touch in and take the first train on the platform (or wait for the TfL Rail service if they'd prefer to pay £11 vs £25).

It'll be interesting to see the 387s as a passenger.
 

Horizon22

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The TfL Rail service is not 20mins slower, regardless of what the Heathrow Express PA announcers at the Heathrow stations may sometimes announce! As someone who is supposedly in the target audience of Heathrow Express (a business traveller who lived within 15mins of Paddington until a few months ago) I took the express service quite a bit, but interchangeably with the stopping service.

Based on today's timetable (which is fairly representative), Heathrow Express is 15mins/20mins from T2/T5 while TfL Rail is 27mins/33mins. So TfL Rail is 12~13mins slower. Since contactless cards have been in operation on the barriers at Heathrow, the best advice for any passenger who hasn't booked in advance is to touch in and take the first train on the platform (or wait for the TfL Rail service if they'd prefer to pay £11 vs £25).

It'll be interesting to see the 387s as a passenger.

It is timetabled to be anyway - at least to T5. You can get to T2&3 in 28 minutes, T5 is 35 minutes, so not sure what timetable you are using. HeX is a bit slower than the 15mins, so I'll give you that. But I agree with you that I personally wouldn't mind taking the slower service, although if comfort is what you're after I don't think the 387 or 345 seats will rank highly for comfort. It seems like quite a nice general "environment" on board though.

 

matt_world2004

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The TfL Rail service is not 20mins slower, regardless of what the Heathrow Express PA announcers at the Heathrow stations may sometimes announce! As someone who is supposedly in the target audience of Heathrow Express (a business traveller who lived within 15mins of Paddington until a few months ago) I took the express service quite a bit, but interchangeably with the stopping service.

Based on today's timetable (which is fairly representative), Heathrow Express is 15mins/20mins from T2/T5 while TfL Rail is 27mins/33mins. So TfL Rail is 12~13mins slower. Since contactless cards have been in operation on the barriers at Heathrow, the best advice for any passenger who hasn't booked in advance is to touch in and take the first train on the platform (or wait for the TfL Rail service if they'd prefer to pay £11 vs £25).

It'll be interesting to see the 387s as a passenger.
When the timetable is adjusted when the crossrail core opens. The Elizabeth line will be timed for 23 minutes from Heathrow Central this reduces the value of the Heathrow express proposition further
 

T-Karmel

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When the timetable is adjusted when the crossrail core opens. The Elizabeth line will be timed for 23 minutes from Heathrow Central this reduces the value of the Heathrow express proposition further
I think it's 23 minutes only for 2tph? Those which won't stop Hanwell, West Ealing and Acton. Another 4tph will make those stops so it'll still be similar journey time as currently is.
 

matt_world2004

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I think it's 23 minutes only for 2tph? Those which won't stop Hanwell, West Ealing and Acton. Another 4tph will make those stops so it'll still be similar journey time as currently is.
All services that stop at Heathrow will stop at hanwell and west Ealing. Acton Mainline will only get 4/6 stopping there.

Already the train is waiting excessively at Ealing Broadway and Southall to kill time.
 

cactustwirly

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When the timetable is adjusted when the crossrail core opens. The Elizabeth line will be timed for 23 minutes from Heathrow Central this reduces the value of the Heathrow express proposition further

How? I don't see how that's possible tbh
 

Ianno87

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Just going on what the crossrail journey time planner is saying. The 345s acceleration mean they often get to some stations two minutes early. Retiming will allow four minutes to be shaved off the journey time quite easily.

And they'll be much sharper on dwell times too.
 

cactustwirly

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Just going on what the crossrail journey time planner is saying. The 345s acceleration mean they often get to some stations two minutes early. Retiming will allow four minutes to be shaved off the journey time quite easily.

https://www.crossrail.co.uk/route/ the journey planner is at the bottom of the page.

The fast GWR services from Hayes and Harlington (with only 1 stop at Ealing Broadway) take 18 minutes.
I don't see how a train with an extra 3 intermediate stops can be faster
 

rebmcr

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The fast GWR services from Hayes and Harlington (with only 1 stop at Ealing Broadway) take 18 minutes.
I don't see how a train with an extra 3 intermediate stops can be faster
You're assuming different models of rolling stock are identically timed.
 

matt_world2004

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You're assuming different models of rolling stock are identically timed.
I think the class 387s have faster acceleration too but they haven't been retimed yet from the networkers profile.

For example the 09:20 to didcot parkway from Paddington on tuesday (Today) got to Ealing Broadway 6 minutes early. It got to Hayes and Harlington five minutes early too.

Could the HEX do a 10 minute journey time between Heathrow central and London Paddington using the acceleration profile of the class 387s?
 
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T-Karmel

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All services that stop at Heathrow will stop at hanwell and west Ealing. Acton Mainline will only get 4/6 stopping there.

Already the train is waiting excessively at Ealing Broadway and Southall to kill time.
It clearly states on the Crossrail website that when full Elizabeth line will be up and running Hanwell will get 4 tph and it only mention Heathrow branch in direction West. At the same time information for West Ealing and Acton states 4tph as well but it gives South Bucks and Berkshire as West destinations as well.


I attach screenshot for future reference in case changes will be published on Crossrail website and someone will dig through this thread in the future.
 

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matt_world2004

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It clearly states on the Crossrail website that when full Elizabeth line will be up and running Hanwell will get 4 tph and it only mention Heathrow branch in direction West. At the same time information for West Ealing and Acton states 4tph as well but it gives South Bucks and Berkshire as West destinations as well.


I attach screenshot for future reference in case changes will be published on Crossrail website and someone will dig through this thread in the future.

From the London Reconnections article about the Crossrail frequencies.

HANWELL: THE BIG CROSSRAIL BENEFICIARY​





Airport services (shown in blue) will all call at Hanwell
Hanwell having only 2tph has always been a bit of an anomaly. Without a competing Tube service, or any other station nearby for that matter, it is strange that the service from this station has been so poor. Even today it still has only 2tph despite now being served by TfL Rail rather than Great Western Railway. It was promised 4tph once Crossrail was fully opened but will actually have 6tph from December 2019. Not only will all trains to and from Terminal 4 call there, those to and from Terminal 5 will now call there as well.

Whilst this is a bit unexpected, with hindsight it shouldn’t have been. TfL (and the future Elizabeth line’s operational director, Howard Smith) strongly believe in turn-up-and-go in the London metro area. 4tph isn’t considered good enough these days. It should be at least 6tph and ideally there should be no need to wait for longer than 10 minutes.

Note that, unfortunately, 6tph at Hanwell does not mean a train every 10 minutes and a worse case scenario of just missing a train could mean a 15 minute wait. Nevertheless, this is a significant improvement.

Whilst 6tph, effectively an even 4tph with an additional two trains, might not seem that much of a further improvement, one has to look to the west not just to the east. Hanwell will have a direct service to Terminal 5, the biggest terminal at Heathrow. Whilst this will be of limited benefit to the occasional Hanwell local wishing to fly out from Heathrow, it could make a significant difference to airport workers living in the area.


(ALMOST) ALL-STATIONS AIRPORT SERVICES​



Only airport services are shown
All previous plans suggested a complex mix of stopping and non-stopping airport services on the Elizabeth line and this was partly down to train pathing and partly down to some stations having less than 6tph. Now the rule is fairly simple: all services from Terminal 4 and Terminal 5 stop at all stations except that trains to or from Terminal 5 do not stop at Acton Main Line. This is much more in keeping with TfL’s desire to keep things easily understood by passengers.

According to the Crossrail website, the Elizabeth line will take 30 minutes to get to either Terminal 4 or Terminal 5 from Paddington. In the case of Terminal 4, that is a five minute improvement on today’s timing even though there will be an additional stop at Acton Main Line. Not only will the frequency improve, the perception will be one of a fast, frequent service to central London – at least compared to what was on offer in the past
 

Horizon22

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Yes the current timetable definitely has both 345s and 387s often sitting for anywhere between 2-5 minutes at Ealing Broadway or Hayes.
 

73128

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Can the Class 387/1a units be used singly (or do they have to run in pairs). And could an ordinary class 387 go down to LHR?

I assume they could be used singly and other sets can't but thought I'd ask...
 

Horizon22

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Can the Class 387/1a units be used singly (or do they have to run in pairs). And could an ordinary class 387 go down to LHR?

I assume they could be used singly and other sets can't but thought I'd ask...

A "classic" 387 wouldn't be fitted with ETCS so I don't believe so.
 

43096

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Can the Class 387/1a units be used singly (or do they have to run in pairs). And could an ordinary class 387 go down to LHR?

I assume they could be used singly and other sets can't but thought I'd ask...
The airport 387s can (and are) running in pairs. Only ETCS fitted sets can work to the airport: it was reported that two standard 387s (142/143) were to get ETCS as contingency. Not sure if they have been fitted as yet, though.
 

JN114

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They can run singly on “classic” lines. But at present ETCS level 2 they are limited to 8 car operations only.
 

Horizon22

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It seems all 387s (across TOCs) will have ETCS eventually, and more onto most of the Electrostar Fleet!

Eventually, but also not all drivers have been trained on the system.
 

hwl

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It seems all 387s (across TOCs) will have ETCS eventually, and more onto most of the Electrostar Fleet!
Bombardier signed the ETCS fitment contract for the rest of the Electorstar family fleets (357, 375, 376, 377, 378, 379 and remaining 387s) just before Christmas but the equipment will be different to the that already fitted to the HEx 387s which was get it done by a deadline job. Porterbrook leading on behalf of the other 4 Roscos.
 

Energy

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Bombardier signed the ETCS fitment contract for the rest of the Electorstar family fleets (357, 375, 376, 377, 378, 379 and remaining 387s) just before Christmas but the equipment will be different to the that already fitted to the HEx 387s which was get it done by a deadline job. Porterbrook leading on behalf of the other 4 Roscos.
I imagine they can change the equipment fitted to HEx 387s later on to be the same as the other electrostars if they want to.
 

II

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Could the HEX do a 10 minute journey time between Heathrow central and London Paddington using the acceleration profile of the class 387s?

Better acceleration and the opportunity to be at 110mph, rather than 100mph, from Acton to Heathrow Airport Junction (not allowing for acceleration/braking) will shave a little time of what the Class 332s could achieve. I would estimate that to be seconds rather than minutes though. At a guess, between 30-45 seconds in total, perhaps as much as a minute. Not to be sniffed at, but not exactly worth rewriting the timetable for.
 

Domh245

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Bombardier signed the ETCS fitment contract for the rest of the Electorstar family fleets (357, 375, 376, 377, 378, 379 and remaining 387s) just before Christmas but the equipment will be different to the that already fitted to the HEx 387s which was get it done by a deadline job. Porterbrook leading on behalf of the other 4 Roscos.

There's no announced plans for ETCS to be used on any of those fleets bar the GN 387s I think? Presumably the fitment is just putting all the equipment and displays in place but continuing to operate under traditional TPWS/AWS 'piggybacked' off the ETCS, and doing it now just because they're "on a roll" and can just use the same setup as on the HEX 387s?

Also interesting to see it proposed on the 379s, despite them not having a confirmed long term future
 

Horizon22

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Some photos of the interior I was sent today. The final one I think was taken in Business First.
 

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