Makes sense. Thanks.If I remember, if it’s late it skips Glasgow QS LL to try and catch up time.
Makes sense. Thanks.If I remember, if it’s late it skips Glasgow QS LL to try and catch up time.
It went via the E&G. The problem was with 92043 causing an OLE trip, which blocked in the day coaches.Was the train re-routed? On realtimetrains.co.uk there are no reports between Newbridge Junction and Westerton.
Does anyone have any further update on this? CS still does not seem to appear as one of the TO participants on Seatfrog.Apologies if I've missed this. In an Investor update, Seatfrog say they'll be rolling out upgrades for Caledonian Sleeper in July.
What dates are you looking at? If it's next month remember that the Festival and Fringe are on, and I think CS are still running with reduced capacity....and every train I have tried to book has been sold out, which seems unlikely given its the Glasgow and Aberdeen routes.
The Caledonian Sleeper is very busy at the moment, with many trains and dates sold out in most (or all) classes.Is there an issue with the CS website at the moment? I can't seem to cancel flexipass reservation due to an error and every train I have tried to book has been sold out, which seems unlikely given its the Glasgow and Aberdeen routes.
Ah, ok, there is an issue with Aberdeen services on Fridays only from Friday 27th august to xmas. It should be fixed soon but not next week. Friday 27th august should become available next Saturday or Sunday though.I think it really is just sold out. Gosh! I'll keep checking back for cancellations I guess. Clearly need to plan my travel a bit further out...
Though just to check I was looking at Aberdeen to London on Friday 27th August. Weirdly there is availability from Edinburgh that night!
Thank you! CS just told me it was sold out, so I will hang on and see.Ah, ok, there is an issue with Aberdeen services on Fridays only from Friday 27th august to xmas. It should be fixed soon but not next week. Friday 27th august should become available next Saturday or Sunday though.
66746 on southbound CS last night hit a land slip at Blair Atholl
It never left Wembley.Which depot will this then go to? Wembley?
No, the southbound sleepers didn't run south of the Central Belt - eg Inverness and Fort William portions shown terminating at Edinburgh and the lowland sleeper never left Glasgow/ Edinburgh.Not a good night for CS then
** SERVICE UPDATE** Due to the disruption in the Euston area and the impact on our services, all Southbound services will be held at Glasgow and Edinburgh this evening. Guests will be accommodated on board their services with ticket acceptance for services tomorrow morning.
I've not used the sleeper in a while, but I used to get a really good night's kip on the Mk3s.As for the comfort levels, I perhaps stupidly expected a nice rocking soporific motion to send me off to sleep, but we rattled and vibrated our way up to Aberdeen at what felt like a very high speed (I know it wasn't) which made for a very fitful rest, nothing like the comfort of a ferry or even business class flight let alone a hotel.
This is bad customer service. I would think that virtually everyone books online so CS have email and text details to give people the chance of finding out before boarding in addition to station announcements.I took the Caledonian Sleeper for the first time last week. Would I do it again? Probably not at almost £500 for a double room one way. At that price, it was excessively functional, as we all know the dining car was still closed but to make matters worse, there was no room service which was only announced on boarding and having passed the barriers. Luckily, we had provisions, but there were many furious passengers and rightly so as there was plenty of time to communicate this in advance as the train was late.
It used to be the case that a phone number was always taken at time of booking, even if at the station.I would think that virtually everyone books online so CS have email and text details to give people the chance of finding out before boarding in addition to station announcements.
I got emails and SMS from CS relating to the changed departure times due to the ECML diversion, so it is very possible. But there were passengers on the platform who needed room service to keep them fed and watered (myself given the recalcitrance over the Dining Car, I did not trust them to do the basics!) All of which would be fine for a short hop, but to stop customers from eating and drinking for such a long stint felt inhumane. I get the impression that the staff made the decision on the spot.This is bad customer service. I would think that virtually everyone books online so CS have email and text details to give people the chance of finding out before boarding in addition to station announcements.
Not a good night for CS then
Few of the problems affecting the service at the moment are the result of, or within the control of, the day to day operational staff.It's like the staff want it to close down.
Was there a fundamental reason the Southbound sleepers couldn’t have run given services appeared to have resumed to & from Euston before their booked arrival time ?Few of the problems affecting the service at the moment are the result of, or within the control of, the day to day operational staff.
Presumably that could not be known with any certainty before the latest feasible departure time. Also if they'd run unbalanced workings then you'd need a VSTP ECS move to get the train and staff back into position for tonight, which would require additional drivers (or bumping a freight) and finding a spare path (or bumping a freight).Was there a fundamental reason the Southbound sleepers couldn’t have run given services appeared to have resumed to & from Euston before their booked arrival time ?
Was there a fundamental reason the Southbound sleepers couldn’t have run given services appeared to have resumed to & from Euston before their booked arrival time ?
I think the staff on the ground are often even more bewildered than the passengers as to some of the decisions taken!Few of the problems affecting the service at the moment are the result of, or within the control of, the day to day operational staff.
Cancellations, landslips, flooding - of course. But not reopening the Club Car, or not announcing that there would be no room service in advance - yes, I do believe there is some sway held here by the team delivering the service.Few of the problems affecting the service at the moment are the result of, or within the control of, the day to day operational staff.