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Caledonian Sleeper

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gordonjahn

Member
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23 Oct 2010
Messages
145
If I remember, if it’s late it skips Glasgow QS LL to try and catch up time.


Train describer feed from NR Open Data says that yes, it went via the E&G (area_id ED corresponds to the CE prefix on the signalling diagram and from/to numbers match up with the signal ID numbers):
1625830041369.png


1625830469849.png
 

AberdeenBill

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21 Feb 2021
Messages
81
Location
Poole
Apologies if I've missed this. In an Investor update, Seatfrog say they'll be rolling out upgrades for Caledonian Sleeper in July.
Does anyone have any further update on this? CS still does not seem to appear as one of the TO participants on Seatfrog.
 

williamn

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Joined
22 May 2008
Messages
1,370
Is there an issue with the CS website at the moment? I can't seem to cancel flexipass reservation due to an error and every train I have tried to book has been sold out, which seems unlikely given its the Glasgow and Aberdeen routes.
 

najaB

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28 Aug 2011
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Scotland
...and every train I have tried to book has been sold out, which seems unlikely given its the Glasgow and Aberdeen routes.
What dates are you looking at? If it's next month remember that the Festival and Fringe are on, and I think CS are still running with reduced capacity.
 

alistairlees

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29 Dec 2016
Messages
4,060
Is there an issue with the CS website at the moment? I can't seem to cancel flexipass reservation due to an error and every train I have tried to book has been sold out, which seems unlikely given its the Glasgow and Aberdeen routes.
The Caledonian Sleeper is very busy at the moment, with many trains and dates sold out in most (or all) classes.

I can see availability for London Euston to Averdeen and Glasgow, in different classes of accommodation, on many (but, of course, not all) dates. You will need to be more specific as to the dates that you see issues with.

There is indeed an issue with Flexipass cancellation at the moment, but this should be fixed soon.
 

williamn

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22 May 2008
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1,370
I think it really is just sold out. Gosh! I'll keep checking back for cancellations I guess. Clearly need to plan my travel a bit further out...

Though just to check I was looking at Aberdeen to London on Friday 27th August. Weirdly there is availability from Edinburgh that night!
 

Ashley Hill

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Joined
8 Dec 2019
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4,146
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The West Country
I was quite surprised to find this on the South Devon Railway this morning.
image.jpeg

It must be a recent arrival as id heard no mention of it coming.
 

alistairlees

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29 Dec 2016
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4,060
I think it really is just sold out. Gosh! I'll keep checking back for cancellations I guess. Clearly need to plan my travel a bit further out...

Though just to check I was looking at Aberdeen to London on Friday 27th August. Weirdly there is availability from Edinburgh that night!
Ah, ok, there is an issue with Aberdeen services on Fridays only from Friday 27th august to xmas. It should be fixed soon but not next week. Friday 27th august should become available next Saturday or Sunday though.
 

williamn

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22 May 2008
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1,370
Ah, ok, there is an issue with Aberdeen services on Fridays only from Friday 27th august to xmas. It should be fixed soon but not next week. Friday 27th august should become available next Saturday or Sunday though.
Thank you! CS just told me it was sold out, so I will hang on and see.
 

Steddenm

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2 Mar 2017
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Clane, Co. Kildare
Screenshot_20210712-223643_Chrome.jpg
Just noticed on the CIS at Crewe that the 2348 CS service to Wilderness has been cancelled and snowing as "empty to depot". Which depot will this then go to? Wembley?

RealTimeTrains shows the service starting at Inverkeithing for the Aberdeen portion too.

Screenshot_20210712-223928_Chrome.jpg
 

Bill57p9

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1 Dec 2019
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Ayrshire

JonathanH

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29 May 2011
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Not a good night for CS then
No, the southbound sleepers didn't run south of the Central Belt - eg Inverness and Fort William portions shown terminating at Edinburgh and the lowland sleeper never left Glasgow/ Edinburgh.

Stock running back empty to Aberdeen / Inverness / Fort William this morning.

From Twitter:
** SERVICE UPDATE** Due to the disruption in the Euston area and the impact on our services, all Southbound services will be held at Glasgow and Edinburgh this evening. Guests will be accommodated on board their services with ticket acceptance for services tomorrow morning.
 

andbrads

Member
Joined
12 May 2021
Messages
43
Location
London
I took the Caledonian Sleeper for the first time last week. Would I do it again? Probably not at almost £500 for a double room one way. At that price, it was excessively functional, as we all know the dining car was still closed but to make matters worse, there was no room service which was only announced on boarding and having passed the barriers. Luckily, we had provisions, but there were many furious passengers and rightly so as there was plenty of time to communicate this in advance as the train was late.

As for the comfort levels, I perhaps stupidly expected a nice rocking soporific motion to send me off to sleep, but we rattled and vibrated our way up to Aberdeen at what felt like a very high speed (I know it wasn't) which made for a very fitful rest, nothing like the comfort of a ferry or even business class flight let alone a hotel. The breakfast was appalling too, I am sure I saw a coffee machine but we had DIY Nescafe.

Although I am glad I got to at least try it, as looking at all the strikes and cancellations of late it seems very sporadic.
 

najaB

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As for the comfort levels, I perhaps stupidly expected a nice rocking soporific motion to send me off to sleep, but we rattled and vibrated our way up to Aberdeen at what felt like a very high speed (I know it wasn't) which made for a very fitful rest, nothing like the comfort of a ferry or even business class flight let alone a hotel.
I've not used the sleeper in a while, but I used to get a really good night's kip on the Mk3s.
 

AberdeenBill

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21 Feb 2021
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81
Location
Poole
I took the Caledonian Sleeper for the first time last week. Would I do it again? Probably not at almost £500 for a double room one way. At that price, it was excessively functional, as we all know the dining car was still closed but to make matters worse, there was no room service which was only announced on boarding and having passed the barriers. Luckily, we had provisions, but there were many furious passengers and rightly so as there was plenty of time to communicate this in advance as the train was late.
This is bad customer service. I would think that virtually everyone books online so CS have email and text details to give people the chance of finding out before boarding in addition to station announcements.
 

najaB

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I would think that virtually everyone books online so CS have email and text details to give people the chance of finding out before boarding in addition to station announcements.
It used to be the case that a phone number was always taken at time of booking, even if at the station.
 

andbrads

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12 May 2021
Messages
43
Location
London
This is bad customer service. I would think that virtually everyone books online so CS have email and text details to give people the chance of finding out before boarding in addition to station announcements.
I got emails and SMS from CS relating to the changed departure times due to the ECML diversion, so it is very possible. But there were passengers on the platform who needed room service to keep them fed and watered (myself given the recalcitrance over the Dining Car, I did not trust them to do the basics!) All of which would be fine for a short hop, but to stop customers from eating and drinking for such a long stint felt inhumane. I get the impression that the staff made the decision on the spot.

There were numerous service updates in the Euston Avanti Lounge and none mentioned the lack of food and drink.
 

Carlisle

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26 Aug 2012
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4,322
Few of the problems affecting the service at the moment are the result of, or within the control of, the day to day operational staff.
Was there a fundamental reason the Southbound sleepers couldn’t have run given services appeared to have resumed to & from Euston before their booked arrival time ?
 

zwk500

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20 Jan 2020
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Bristol
Was there a fundamental reason the Southbound sleepers couldn’t have run given services appeared to have resumed to & from Euston before their booked arrival time ?
Presumably that could not be known with any certainty before the latest feasible departure time. Also if they'd run unbalanced workings then you'd need a VSTP ECS move to get the train and staff back into position for tonight, which would require additional drivers (or bumping a freight) and finding a spare path (or bumping a freight).
 

Falcon1200

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14 Jun 2021
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Neilston, East Renfrewshire
Was there a fundamental reason the Southbound sleepers couldn’t have run given services appeared to have resumed to & from Euston before their booked arrival time ?

Presumably Euston's re-opening time was not known at the southbound Sleeper departure times ? And if the southbounds had run, but not the northbounds, all the stock would have ended up in London, with none in Scotland for tonight !
 

6Z09

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Joined
19 Nov 2009
Messages
499
Few of the problems affecting the service at the moment are the result of, or within the control of, the day to day operational staff.
I think the staff on the ground are often even more bewildered than the passengers as to some of the decisions taken!
Those making those decisions apparently actively keep out of the way of "guests " leaving it to onboard staff to take the understandable grief from aforementioned "guests ".
 

andbrads

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Joined
12 May 2021
Messages
43
Location
London
Few of the problems affecting the service at the moment are the result of, or within the control of, the day to day operational staff.
Cancellations, landslips, flooding - of course. But not reopening the Club Car, or not announcing that there would be no room service in advance - yes, I do believe there is some sway held here by the team delivering the service.
 

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