• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

A decline in seat comfort: Who made the decision?

Status
Not open for further replies.

387star

On Moderation
Joined
16 Nov 2009
Messages
6,664
Currently on a sprung seated 377 with wonderfully soft seats

This is one of the 19 older units before seats got progressively harder

Who made the decision to make train seats more and more uncomfortable? I presume these are safety and fire resistant?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

ainsworth74

Forum Staff
Staff Member
Global Moderator
Joined
16 Nov 2009
Messages
29,147
Location
Redcar
Either the DfT directly (see 700s and IETs for instance) or TOCs who had to complete on price seeking the cheapest compliant seat possible. You can have comfy seats that are compliant with requisite legislation around fire and similar (for instance not shattering into million pieces and impaling nearby passengers) but they cost more money. In a world where trains were being specified for people without a choice in whether they travel or not who cares if the seats are rock hard (see also why things like family spaces, catering, bike spaces, table seats, etc have all fallen by the wayside or why the 700s didn't bother with sockets throughout as built)? Seems foolish in hindsight of course now when the industry probably needs to compete, at least in part, on quality rather than relying on people having no choice in how they travel.
 

Invincible

Member
Joined
23 Apr 2022
Messages
635
Location
Surrey
When the 707s were introduced on the Windsor line, they were not for the comfort of people travelling long distance, but to cram in as many people between Waterloo and Putney or Richmond peak times.
 

physics34

Established Member
Joined
1 Dec 2013
Messages
3,923
Currently on a sprung seated 377 with wonderfully soft seats

This is one of the 19 older units before seats got progressively harder

Who made the decision to make train seats more and more uncomfortable? I presume these are safety and fire resistant?
There doesnt seem to be any particular department amongst the TOCs, dft, rail delivery group or Rssb that is in command of passenger comfort or train layouts.... one of the most important positions in and transport industry. Its all about money.

I cannot believe any member of management wouldve sat on an edinburgh to KX azuma seat and announced "what a lovely comfortable journey that was" .
 

Snow1964

Established Member
Joined
7 Oct 2019
Messages
8,213
Location
West Wiltshire
Either the DfT directly (see 700s and IETs for instance) or TOCs who had to complete on price seeking the cheapest compliant seat possible. You can have comfy seats that are compliant with requisite legislation around fire and similar (for instance not shattering into million pieces and impaling nearby passengers) but they cost more money. In a world where trains were being specified for people without a choice in whether they travel or not who cares if the seats are rock hard (see also why things like family spaces, catering, bike spaces, table seats, etc have all fallen by the wayside or why the 700s didn't bother with sockets throughout as built)? Seems foolish in hindsight of course now when the industry probably needs to compete, at least in part, on quality rather than relying on people having no choice in how they travel.

There are lots of seats in a train, so seen as easy to cost cut by buying basic seats.

Of course with all the technical standards associated with new trains, how the spec is set so low that a seat can be compliant whilst hideously uncomfortable is more a reflection on standards
 

Mcr Warrior

Veteran Member
Joined
8 Jan 2009
Messages
14,850
I cannot believe any member of management wouldve sat on an edinburgh to KX azuma seat and announced "what a lovely comfortable journey that was" .
Presume the "management" wouldn't normally ever be travelling on an Anglo-Scottish route in Standard Class, or is the seating in First Class in Azuma's equally as poor? :rolleyes:
 

JonathanH

Veteran Member
Joined
29 May 2011
Messages
21,262
There are lots of seats in a train, so seen as easy to cost cut by buying basic seats.
It always seems to be suggested that the cheapest seats are used without any evidence as to what successive seat models cost. Part of the issue is likely to be that seats stop being manufactured or are deemed unsuitable.

If it was all about cost, reusing the old seat frames in new rolling stock would be more of a thing. How were all the seats in GWR HSTs allowed to go to landfill when they could have been reused. Similar with the seats in the 455s now going for scrap. It seems to be profligacy.
 

507020

Established Member
Joined
23 May 2021
Messages
1,982
Location
Southport
It always seems to be suggested that the cheapest seats are used without any evidence as to what successive seat models cost. Part of the issue is likely to be that seats stop being manufactured or are deemed unsuitable.

If it was all about cost, reusing the old seat frames in new rolling stock would be more of a thing. How were all the seats in GWR HSTs allowed to go to landfill when they could have been reused. Similar with the seats in the 455s now going for scrap. It seems to be profligacy.
Equally the seats on Pacers and 153s some had Chapman or Richmond Seating, while some 150s and 156s were left with the much worse Ashbournes.
 

ainsworth74

Forum Staff
Staff Member
Global Moderator
Joined
16 Nov 2009
Messages
29,147
Location
Redcar
There are lots of seats in a train, so seen as easy to cost cut by buying basic seats.
Absolutely! Personally I think it was a false economy then and will certainly prove to be one now that the railway needs to show that it has a good "product" rather than just relying on people with no choice about using it.
Of course with all the technical standards associated with new trains, how the spec is set so low that a seat can be compliant whilst hideously uncomfortable is more a reflection on standards
Wasn't there some piece of research done a few years ago around developing a standard for seat comfort? I'm sure I recall someone like Ian Walmsley (always on the seat crusade) writing about it in Modern Railways?
Presume the "management" wouldn't normally ever be travelling on an Anglo-Scottish route in Standard Class, or is the seating in First Class in Azuma's equally as poor?
They're better than what is fitted in standard class and acceptable for long journeys. They're not as comfortable as what was fitted to the East Coast Mk3s/Mk4s but not dreadful.
 

LNW-GW Joint

Veteran Member
Joined
22 Feb 2011
Messages
21,082
Location
Mold, Clwyd
The LCC airline model was/is to cram as many people into the space as possible, until the pips squeak.
You are encouraged to upgrade to something better up front (like you had before, but more expensive).
Airlines wax lyrical about new models ("Dreamliner" etc), but when you get inside, the leg room has reduced again, and the personal space has reduced.
The same seating policy has now transferred to UK rail (and others, it must be said).
UK trains, notably the DfT-specified IEP series and the 700s and clones, also seem optimised for commuting rather than long-distance or leisure use.
 

Jturner98

Member
Joined
2 Jan 2021
Messages
306
Location
Kent
Apparently one of the reasons of going from softer padding seats to harder padding is it’s harder to hide sharps down the back of the seat.
 

507020

Established Member
Joined
23 May 2021
Messages
1,982
Location
Southport
Apparently one of the reasons of going from softer padding seats to harder padding is it’s harder to hide sharps down the back of the seat.
Surely it’s possible to design a soft comfortable but single piece seat cushion which would show if it had been pierced by something?
 

Jturner98

Member
Joined
2 Jan 2021
Messages
306
Location
Kent
Surely it’s possible to design a soft comfortable but single piece seat cushion which would show if it had been pierced by something?
Not so much pierced but it’s more of a fact that nothing can be tucked down the sides or the back of one of the ironing board seats. It’s a new regulation that was bought out
 

507020

Established Member
Joined
23 May 2021
Messages
1,982
Location
Southport
Not so much pierced but it’s more of a fact that nothing can be tucked down the sides or the back of one of the ironing board seats. It’s a new regulation that was bought out
So just have a nice soft seat without a back or sides! Surely designers can accomplish that without resorting to ironing boards
 

Jturner98

Member
Joined
2 Jan 2021
Messages
306
Location
Kent
So just have a nice soft seat without a back or sides! Surely designers can accomplish that without resorting to ironing boards
That’s what was done on the 720s. The ironing board seats were probably the cheapest that met the regulations. The 720s were due to have ironing boards before a load of people kicked off about it. So it definitely can be done
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
104,689
Location
"Marston Vale mafia"
That’s what was done on the 720s. The ironing board seats were probably the cheapest that met the regulations. The 720s were due to have ironing boards before a load of people kicked off about it. So it definitely can be done

Ha ha. Ha ha ha ha. Ha.

Soft? I've sat on the things and they are every bit as hard as the ironing boards on 700s, plus they have a curve in the back which doesn't reflect the shape of my back rather than just being simple and flat.

Like everything else about the interior design of those wretched units bar the colour scheme (the least comfortable train interior I have ever experienced in the UK), they are rubbish.

A "box ticking" "upgrade", just like TfW's change from ironing boards to the awful Fainsa Sophia.
 

Jturner98

Member
Joined
2 Jan 2021
Messages
306
Location
Kent
Ha ha. Ha ha ha ha. Ha.

Soft? I've sat on the things and they are every bit as hard as the ironing boards on 700s, plus they have a curve in the back which doesn't reflect the shape of my back rather than just being simple and flat.

Like everything else about the interior design of those wretched units bar the colour scheme (the least comfortable train interior I have ever experienced in the UK), they are rubbish.

A "box ticking" "upgrade", just like TfW's change from ironing boards to the awful Fainsa Sophia.
I’m yet to try one yet. It’s a so called upgrade on the 720s anyway. That’s what it says on the tin…
 

jonesy3001

On Moderation
Joined
13 Jul 2009
Messages
3,317
Location
Otley, West Yorkshire
Was on 158759 a few weeks and the seats where comfy for an hour and a half on the stopper between manchester victoria and leeds, since the TPE i was going to catch was cancelled.
 

Attachments

  • 158759 a.jpg
    158759 a.jpg
    2 MB · Views: 60

507020

Established Member
Joined
23 May 2021
Messages
1,982
Location
Southport
That’s what was done on the 720s. The ironing board seats were probably the cheapest that met the regulations. The 720s were due to have ironing boards before a load of people kicked off about it. So it definitely can be done
I went on a 720 on the GEML recently and it’s interesting how they follow a completely different design philosophy to most standing room optimised modern stock and try to cram in as many seats as possible like BR used to. I didn’t have any complaints about the seats themselves. If anything the original ironing boards on 700/717s that started all these problems are actually softer than on 345s or 195/331s.
Was on 158759 a few weeks and the seats where comfy for an hour and a half on the stopper between manchester victoria and leeds, since the TPE i was going to catch was cancelled.
158752-759 are the 8 3 car 158s which still have original seats designed in the 1990s for longer distance express journeys. Apparently the middle cars had modifications to make the seats even more comfortable than on other 158s.
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
104,689
Location
"Marston Vale mafia"
For me I’d never like them to be honest. They are never gonna be as good as the favourite train, the 317

I'm no great fan of Mk3 derived EMUs myself (other than the lovely restful sound made by a departing 319 on 25kV) but a 317 is certainly substantially more comfortable. I don't mind hard seats (the original ironing board is not one of my dislikes, really) but the 720 is just junk.
 

QSK19

Member
Joined
29 Dec 2020
Messages
858
Location
Leicestershire
I really hope that EMR held their own against the DfT when it comes to the spec/cost of the seats for the 810s. All looks very promising and, if the seating is actually as good as we are led to believe, it would restore faith in the fact that seating does sometimes get designed with the passenger in mind.
 

physics34

Established Member
Joined
1 Dec 2013
Messages
3,923
Ha ha. Ha ha ha ha. Ha.

Soft? I've sat on the things and they are every bit as hard as the ironing boards on 700s, plus they have a curve in the back which doesn't reflect the shape of my back rather than just being simple and flat.

Like everything else about the interior design of those wretched units bar the colour scheme (the least comfortable train interior I have ever experienced in the UK), they are rubbish.

A "box ticking" "upgrade", just like TfW's change from ironing boards to the awful Fainsa Sophia.
Strangly the seats on these and the 745s are a touch softer but instead have no lumber support! Sort one thing, ruin something else. Why not put the new seats in existing stock for a while for evaluation
 

QSK19

Member
Joined
29 Dec 2020
Messages
858
Location
Leicestershire
Strangly the seats on these and the 745s are a touch softer but instead have no lumber support! Sort one thing, ruin something else. Why not put the new seats in existing stock for a while for evaluation
Ah that would be too simple! :lol:
 

Mikey C

Established Member
Joined
11 Feb 2013
Messages
7,585
In case anyone talks about the good old days of BR, the original seats in the Peps and Class 455s were shockingly bad, the new seats in the SWT and Southern 455s were a massive improvement

It's a curio how seat quality has declined since the early "privatisation era" stock. Just taking the Turbostars and Electrostars, the Chiltern 168s have lovely seats, the 4 across earlier 375s and 377s were good too, but later 377s and then the 387s went for thin ironing boards.
 

superalbs

Verified Rep - Superalbs Travels
Joined
3 Jul 2014
Messages
2,615
Location
Exeter
Apparently one of the reasons of going from softer padding seats to harder padding is it’s harder to hide sharps down the back of the seat.
That's all well and good, until the seat base comes loose, like so:

1654542781695.png

Also the First Class ones definitely have some room between the two cushions.
 

Andrew1395

Member
Joined
30 Sep 2014
Messages
626
Location
Bushey
People who travel in Ministerial cars and/or get a car allowance? It’s interesting isn’t it comparing a seat in a train to seats in mid price range cars.

Cars seem to have got more comfortable over the last twenty years and trains less so.
 

superalbs

Verified Rep - Superalbs Travels
Joined
3 Jul 2014
Messages
2,615
Location
Exeter
Ha ha. Ha ha ha ha. Ha.

Soft? I've sat on the things and they are every bit as hard as the ironing boards on 700s, plus they have a curve in the back which doesn't reflect the shape of my back rather than just being simple and flat.

Like everything else about the interior design of those wretched units bar the colour scheme (the least comfortable train interior I have ever experienced in the UK), they are rubbish.

A "box ticking" "upgrade", just like TfW's change from ironing boards to the awful Fainsa Sophia.
Are we travelling on the same 720s?

They are far softer.

Maybe the 700s are softer once the base has collapsed, though.
 
Status
Not open for further replies.

Top