Ok. I think everyone will be more interested when they can do that consistently. I.e more than one day
I agree, and I'm sure it will with time. I did notice today there are posters up at stations along the line regarding the introduction of new trains and to expect disruption (or similar), but I didn't quite have chance to read it properly.
But can they keep to time for more than 1 run? People want reliable trains more than they want fast trains.
4 round trips today managed fine to time (plus a minute or 2 here and there as usual for the line).
Clearly there have been various issues lately with failed trains. I'm still not sure what these issues have been exactly, as i've not seen anybody able to give an answer (except for messroom gossip!) but clearly they've not been major failures as the same units keep coming back out the next day. I would assume partly train crew being unable to identify/rectify a fault being one issue due to inexperience. I suppose there could be software issues or something that could be rectified in future? Who knows - but as soon as I get an update I'll post it here.
The thing is when they're behaving themselves and have a confident crew, they really are great - it's just little niggles that seem to be ruining things at the moment.
I do feel for the passengers on the line -
I have lived local to the line for years and been a regular user my whole life. In those years it has been a number of operators and various fleets including RR, First North Western and Arriva. I used to use it for school daily a while back, and in more recent years used it to commute to work. It has always been a poor service and has never been overly reliable. At one point in 153 days it was almost guaranteed daily for the service to turn back at Shotton frequently. At least now there are CIS screens at stations so you know if it's coming! Back then it was a waiting game!
I've got everything crossed hoping that once these units bed in, and when the 2tph frequency eventually comes in, the locals will finally have a proper service.