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Assessments & Medicals discussion

Kelsbels

Member
Joined
4 Jan 2022
Messages
7
Location
Wirral
Hi, I have just passed RAAT, SCAT and ticket checking tests and now been invited for further tests as test centre which consists of...

Written Communication test
Group activity
Customer service role play

Anyone any ideas what these consist off?

Thanks x
 
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Saxon79

Member
Joined
6 Jan 2019
Messages
195
Hi, I have just passed RAAT, SCAT and ticket checking tests and now been invited for further tests as test centre which consists of...

Written Communication test
Group activity
Customer service role play

Anyone any ideas what these consist off?

Thanks x

Are you going to Chester on 26th February?
 
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Saxon79

Member
Joined
6 Jan 2019
Messages
195
Yes. I'm already a TfW employee so I will ask someone I know who has recently done the assessment day what to expect. I know a few of the guard managers so I will ask one of them as well.
 

Ameria

Member
Joined
28 Jan 2024
Messages
25
Location
Glasgow
Update on my recruitment process for Conductor - I had my medical the other week and was referred to the Occupational Health doctor "for a chat" about existing medical conditions. I had this yesterday. I was panicking about it beforehand, but it was literally just a chat. The doctor explained that the person who performs the medical cannot clear a person with medical conditions because they are not medically qualified. All they can do is run the battery of tests, such as eyesight, hearing, colour blindness etc.

Anyway, the doctor told me at the medical that I had passed! I'm now just waiting on my letter of employment/contract so that I can hand my notice in at my current job. I've been told by the TOC that I will likely start there on the 29th of this month. Cannot wait!
 

CCnottoolate

Member
Joined
4 Jun 2023
Messages
21
Location
London
Update on my recruitment process for Conductor - I had my medical the other week and was referred to the Occupational Health doctor "for a chat" about existing medical conditions. I had this yesterday. I was panicking about it beforehand, but it was literally just a chat. The doctor explained that the person who performs the medical cannot clear a person with medical conditions because they are not medically qualified. All they can do is run the battery of tests, such as eyesight, hearing, colour blindness etc.

Anyway, the doctor told me at the medical that I had passed! I'm now just waiting on my letter of employment/contract so that I can hand my notice in at my current job. I've been told by the TOC that I will likely start there on the 29th of this month. Cannot wait!
Well done and congratulations!
 

Elmsley

New Member
Joined
20 Feb 2024
Messages
2
Location
Cheshire
Hi, I have just passed RAAT, SCAT and ticket checking tests and now been invited for further tests as test centre which consists of...

Written Communication test
Group activity
Customer service role play

Anyone any ideas what these consist off?

Thanks x

I’ve been invited next week so would also be grateful for any information on what to expect please.
 
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Horizon22

Established Member
Associate Staff
Jobs & Careers
Joined
8 Sep 2019
Messages
9,419
Location
London
I’ve been invited next week so would also be grateful for any information on what to expect please.

There's quite a bit of information available in this thread and you should have had some practice material.

Sounds like it might include a verbal reasoning test (VRT). Group activity is fairly self-explanatory (working as a group etc.) and it will probably be a railway based customer service scenario (e.g. lost ticket, lost property, manging disruptive passenger etc.)
 

Elmsley

New Member
Joined
20 Feb 2024
Messages
2
Location
Cheshire
Thanks. I have applied for the role of train guard. Having passed the initial online assessments the next thing is the assessment day.

The assessment day is going to consist of:

Written communication test
Group activity
Customer service role play
Interview

I’m mainly after any information about customer service role play and the written communication test please.
 

Horizon22

Established Member
Associate Staff
Jobs & Careers
Joined
8 Sep 2019
Messages
9,419
Location
London
Thanks. I have applied for the role of train guard. Having passed the initial online assessments the next thing is the assessment day.

The assessment day is going to consist of:

Written communication test
Group activity
Customer service role play
Interview

I’m mainly after any information about customer service role play and the written communication test please.

Yes that is explained in my post above regarding a scenario. Google "verbal reasoning test" and you will find examples. Nobody will know the exact details.
 

traineemanc07

Member
Joined
5 Feb 2024
Messages
65
Location
York
Hi, wonder if anyone could give advice. I was invited to attend an assessment day with GTR on 14/02. We were told that we would have results back within a few days. I haven't received any correspondence nor had any update on the portal. I'm guessing no response would mean a fail? I have emailed the hr department but again not heard anything.

Thanks for any insight
 

Ses16

Member
Joined
23 Sep 2022
Messages
204
Location
London
Hi, wonder if anyone could give advice. I was invited to attend an assessment day with GTR on 14/02. We were told that we would have results back within a few days. I haven't received any correspondence nor had any update on the portal. I'm guessing no response would mean a fail? I have emailed the hr department but again not heard anything.

Thanks for any insight
GTR have been known to be slow but recently they’re moving pretty quickly with recruitment. I’d say no news is good news and you should give it time. If you failed you’d know soon as possible, if you passed they are probably waiting to arrange next dates for the next assessments or DMI interview.
 

traineemanc07

Member
Joined
5 Feb 2024
Messages
65
Location
York
GTR have been known to be slow but recently they’re moving pretty quickly with recruitment. I’d say no news is good news and you should give it time. If you failed you’d know soon as possible, if you passed they are probably waiting to arrange next dates for the next assessments or DMI interview.
Thank you for response. Fingers crossed then it is the latter.
 

chalkijr

Member
Joined
13 Apr 2023
Messages
76
Location
Crewe
Hey everyone, I don't suppose anyone here knows whether the MMI can be marked down as enhanced or standard passes do they?

I've already asked this question in another thread, but I just wanted to ask it again in here to double check.

I've passed stage 1 and 2 to enhanced standards already with an FOC but a TOC I've now applied for wants me to sit the 2nd stage again. And I'm just trying to rule out what I potentially have already passed to their standard.

I'm hoping the MMI is literally just a pass or fail and not scored otherwise.

I've messaged the toc and the opc but have unfortunately not gotten any closer to knowing what I may need to sit again to meet their standard.
 

12LDA28C

Established Member
Joined
14 Oct 2022
Messages
5,058
Location
The back of beyond
Can I ask what 3 miles on ballast is ? The problem was following running and has since stopped but due to long NHS waiting lists has only just come through.

Well actually 2 1/2 miles - you might be required to lay emergency protection which could potentially involve walking a mile and a quarter from your train (along the track) then back again.
 

Spincity

Member
Joined
23 Nov 2019
Messages
174
Location
London
Hey everyone, I don't suppose anyone here knows whether the MMI can be marked down as enhanced or standard passes do they?

I've already asked this question in another thread, but I just wanted to ask it again in here to double check.

I've passed stage 1 and 2 to enhanced standards already with an FOC but a TOC I've now applied for wants me to sit the 2nd stage again. And I'm just trying to rule out what I potentially have already passed to their standard.

I'm hoping the MMI is literally just a pass or fail and not scored otherwise.

I've messaged the toc and the opc but have unfortunately not gotten any closer to knowing what I may need to sit again to meet their standard.
It’s the TOC not the OPC that should be contacted. The OPC are conducting the assessments for the TOC. It will depend on the TOCs process as to what you may need to complete. When you say you’ve completed to enhanced standard, there is not a single enhanced standard, there are various enhanced standards set by various TOCs so passing an enhanced standard is irrelevant, you need to pass the standard for the TOC you’ve applied. Too many variables to answer your question, when did you sit the assessment, how long is the TOCs validity before elapsing and needed the tests resat, what is the TOCs standards/retest policy, if you did not met some part of the TOCs standards, this would be a fail, so depends on the TOC resit policy, may sit part or all again. Most operators use MMI, a pass is a pass, no enhanced standards, another uses CBI. You’ll need to feedback from the TOC, if none, prepare to do all, and hope you only do bits.
 

Neatro

Member
Joined
30 May 2018
Messages
497
Location
Birmingham
Hello RailUK Forums.

I have taken and failed one of the required assessments for Train Driver. It sadly follows that I have lost one of two lives.

Maybe this is a question only I can truly answer, but is it worth going again? Should I get it over with as soon as the six months have elapsed, or do it later in my life? Conversely, maybe it's better to be at peace that the tests have found me unsuitable for the job.

Would any employer, let alone the one I have failed at, even give me the time of day? It's difficult to think about, but I have already demonstrated that I am a liability in the macrocosm of driver recruitment. Are there any experiences on this forum of first time failures, that have passed a second time, and have then become Train Drivers?

As a background to this comment, I know I'd do well in this job, which is why I have applied, but it's pointless if I am unable to make it past the required assessments.
You've said that you're liability in the driver recruitment but also said you know you would you would do well in it, so which is it?

To answer your question in short, there's quite a few people who have failed once and then gone on to pass and there's also people who have passed had their results expire and then failed, so there isn't really a fairly straight answer that depends on you.

As for myself, I passed all the tests apart from 1 question on a CBI but am currently in another application stage close to doing assessments so it's not put me off one bit.

If you fail twice, you know your answer. But if you could pass the second time but never go for it, would you not always question if you could have passed?

I'm going again as I may as well attempt to pass and if I fail then I know I at least tried my best..
 

chalkijr

Member
Joined
13 Apr 2023
Messages
76
Location
Crewe
It’s the TOC not the OPC that should be contacted. The OPC are conducting the assessments for the TOC. It will depend on the TOCs process as to what you may need to complete. When you say you’ve completed to enhanced standard, there is not a single enhanced standard, there are various enhanced standards set by various TOCs so passing an enhanced standard is irrelevant, you need to pass the standard for the TOC you’ve applied. Too many variables to answer your question, when did you sit the assessment, how long is the TOCs validity before elapsing and needed the tests resat, what is the TOCs standards/retest policy, if you did not met some part of the TOCs standards, this would be a fail, so depends on the TOC resit policy, may sit part or all again. Most operators use MMI, a pass is a pass, no enhanced standards, another uses CBI. You’ll need to feedback from the TOC, if none, prepare to do all, and hope you only do bits.
Thanks for replying,

I know about the varying standards each TOC/FOC may have, and that each one possibly have different pass marks on different tests etc.

I have contacted the TOC multiple times but unfortunately they just aren't clarifying what I need to resit so like you say I've got to assume ALL of the test.

I appreciate your comment regards the MMI though as this was what I was worrying about as I really don't fancy having to do that part again!
 

chalkijr

Member
Joined
13 Apr 2023
Messages
76
Location
Crewe
Thank you for the response. In response to the first point made, I assumed something along these lines:

(I) personally feel like I would do well in the job. 'Liability' is how I think it would look like from an employer perspective, I have already failed once, so in a way, it feels like it would be more difficult to be assessed again, given the risk to the employer? I don't know. Would they rather assess the multitudes of promising new candidates over someone who has proven to not have the skills for the job? (as the tests are designed to assess)

I suppose you are right, you never know until you go for it again, and until you go for it again, it'll keep buzzing in your head! I also did pass some tests, so I might have some options in other train operators that accept those results, and avoid repeating some components, or can sit the remaining tests privately if that's an option. Whichever train operator the key comes from, I'd guess you have more freedom to move around after Qualified.

It will be my last ever attempt, though... not sure I want to walk into the test centre in November with that sort of stress! For me, this is especially terrifying, as I don't see myself doing anything else.* Which, really begs the question as to why I decided it was a good idea to show up for assessment while sick. :rolleyes:

*Maybe there are jobs out there with person specifications similar to this, I'll try think on the bright side for now.
Personally I think you're over thinking it all.

Yes you've got one more try at these current tests, so use it. Prepare for it as much as you can, pass or fail atleast you can say you tried your best.

I think we can all overthink this process at times, you're not the only one.

Just got to keep going with it and persevere and you'll get there.
 

Spincity

Member
Joined
23 Nov 2019
Messages
174
Location
London
Thanks for replying,

I know about the varying standards each TOC/FOC may have, and that each one possibly have different pass marks on different tests etc.

I have contacted the TOC multiple times but unfortunately they just aren't clarifying what I need to resit so like you say I've got to assume ALL of the test.

I appreciate your comment regards the MMI though as this was what I was worrying about as I really don't fancy having to do that part again!
Just be prepared for MMI. Although you may have already passed it, it is the TOC decision if you redo it
 

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