I did some stewarding for a railtour company a few years back, who used WCRC and I can say first hand that they are (were then at least) a total cowboy outfit with an ingrained culture of cutting corners, it is an absolute miracle that they haven't killed a trainload of people. Guards who sign routes but know literally nothing about it and that's just the tip of the Iceberg, this whole situation is totally of their own doing yet they're playing the victim, they really are gold medalists at the Victim Olympics.