Recent content by Any_Permitted

Hi, Metrolink commuter here, in response to your issues: 1) With contactless you have to tap in and out for every journey, even if you reach the daily cap. This does seem unfair if you've reached the cap, but it is in the conditions of carriage. 2) and 3) and 4) The system is not powerful...

When it comes to railcards, the Transport for Wales app is really good. For me at least, it doesn't save the railcard so each time I buy a ticket I have to deliberately go to another menu and add it. Selecting a railcard causes a rather blunt message to appear saying that if you don't carry the...

I can think of a couple on the south coast, both 5 stations long: Southern from Brighton to Southampton: Havant (6) > Cosham (6) > Fareham (7) > Swanwick (8) > Southampton Central (18) South Western Railway from London Waterloo to Portsmouth: Woking (6) > Guildford (9) > Godalming (9) >...

Most Interesting: St Pancras station. Amazing architecture, the redevelopment was a massive success and really turned it into a destination and not just a place you go to catch a train. If I'm in London with people I sometimes suggest going there for a drink. And I haven't even yet mentioned the...

I agree with 30907. You should reply to the letter you have received and essentially tell them what you have told them here. You should buy the correct season ticket from Tottenham Hale to Ware (if this is your daily commute) and reply stating the following: - You recently moved to the UK and...

I agree with others that you should clear up this mistaken identity issue as soon as possible. Continuing to lie will only mean that you get caught out at a later stage where the consequences are more severe. Using a 3-month expired railcard that doesn’t belong to you doesn’t look great from...

I don’t believe Cross Country operate Penalty Fares, hence why you weren’t given that option. I completely agree the situation seems unfair. Unfortunately I do believe that Cross Country would win if this case reached a court. Technically they are in the right legally: Byelaw 18 forbids...

My advice echos the posters above. The first thing you should do is get the £63.30 paid. Technically your daughter has committed a Byelaw 18 offence of not having a valid ticket, even if it was an honest mistake. By paying the money there is ZERO chance that the matter will be taken to court and...

Allow me to understand the sequence of events: - You arrive at the station, go to the machine and select a ticket to Altrincham. - You select the option to pay with cash, and the machine gives a Promise to Pay. - At Altrincham you approach the revenue inspectors with the promise to pay and...

It can vary between train companies: at minimum from what I’ve seen on here assume 2 weeks. At most 2-3 months. They have a maximum of 6 months to lay information before a Court, so expect the letter a lot sooner than that. All you can do is sit back and wait.

So have you been buying a ticket from your origin station to the next station on the line so you can get through the barriers? Then at your destination used a ticket from the previous station so you can get through the barriers? If you have then this is likely to be seen by the train company as...

In most cases yes. The trouble is that train companies have generally heard many excuses many times from people who have been caught avoiding paying the right fare. As a result they are likely to take a dim view if you mention this. IF you have a preexisting condition that could cause you to...

The general practice when a ticket is invalid due to a time-of-day-restriction (off peak as shown here) is for an excess fare to be paid, i.e. the difference between the off-peak and anytime fare. This is likely what you were being directed to the customer service desk to do. As Gray1404 asks...

Welcome to the forum, you’ve come to the right place for help. From what you’ve said: - You travelled from Bicester Village to Oxford, where the Chiltern Railways train would have terminated. - I presume you went through the barriers at Oxford to exit the station, and you threw the ticket away...

These are both Railway Byelaw offences, namely 6(1) and 18(1) respectively: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/4202/railway-byelaws.pdf The good news is that Byelaw offences are non-recordable offences. This means that the offence...