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  1. M

    Rewarding outstanding customer service

    The large international company I worked for as an employee before I became independent had reward schemes e.g. Big thank you £50 or £100, then £200, Line manager discretion £500, £1000 above Director, above that the board etc. I could give anyone a £100 reward just with a mouse click. Does...
  2. M

    13A sockets in carriages - What is the maximum current they can supply and how are they wired?

    Is there an electrician here who knows Sometimes they have a sign saying laptop and phone chargers only. I have tried 1000/2000W heat-shrink gun without problem I've yet to try a 3000W kettle, 2400W hair dryer / straighteners Are they on a single shared 13A ring circuit per carriage on a...
  3. M

    Travel to Cambridge from Woking in Surrey

    I need to travel to Cambridge a few times a month. ideally with as few changes as possible. Are my only options from Kings Cross or a train like the Thames link via East Croydon. Is there a route I've missed.
  4. M

    TAP2GO - Works well from Surrey to London , but not so well to say Portsmouth. It was over double.

    Notes - I have certain box privileges and also get nearly all my travel refunded by a railway related company. For this example I was travelling as a normal member of the public without any privileges. I was testing Tap2go for a client as a solution for their non priv staff travel. A return...
  5. M

    Another Privilege pass question

    Imagine hypothetically someone had a pensioner privilege pass from say Zone4 to London off peak Is this a taxable benefit e.g. does it have to be declared for tax? Imagine the operator offered this person a one time only cash sum for this pass and they took this money, would that be taxable?
  6. M

    Consider a journey from Woking, Surrey to London Waterloo, off-peak on a weekday

    Consider a journey from Woking, Surrey to London Waterloo, offpeak on a weekday assuming no railcards in force. Which of these would be cheaper? A paper ticket purchased from a SWR office or ticket machine An e-ticket from a provider like Trainline Two single Tap2Go journeys using an SWR...
  7. M

    Arriving at Clapham Junction on a paper ticket and then using Contactless/Oyster

    I've tried to get an answer to this question by asking National Rail Enquiries, TFL and people who regularly pass through Clapham Junction Railway Station but no-one seems to have a definitive answer. My question is basically. Can I arrive at Clapham Junction using a paper railway ticket from...
  8. M

    DLR - PSA. How often are PSA called on to drive or control the train?

    I don't travel much on the DLR anymore, about twice a month off peak. I usually try and sit at the front. Almost Every time in the last 6 months I have been asked to move by the PSA so he can control the train. Are there any publicly available stats about how often PSA take control per day /...

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