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Is there a reason the EMR stock seems to be less well cosmetically maintained than under EMT? My main observations have been on 158s and meridians both seem to have some threadbare seating and peeling EMR branding. It’s a shame as the previous refurbishments gave both stock a decent refresh

As mentioned the cross country announcements can be especially long. One option I’ve heard on the Penzance train (boarding at Leeds) is to guard stating the stations to Plymouth then ‘all advertised stations to Penzance’. Seems far more efficient

Has anyone seen the recent marketing campaign by the current East Midlands Trains? Why would stagecoach invest in a campaign that will ultimately benefit Abellio more?

First week student 22 is valid on service 22 "the duck" between Rotherham and Barnsley only I believe

okay to be fair I guess I should give him the benefit of the doubt but it seems odd that an innocent person would clearly attempt to not catch the attention of the guard -I didn't purchase a ticket on board but showed the valid ticket I had as you are expected to. Does the conditions of...

Just a question for folk Today travelling from Rotherham to Sheffield a passenger got on with me and left with me. Sitting in the same carriage I noticed that as the guard came down he attempted (and succeed) to hide from him by keeping his head down. A huge part of me wanted to notify...

cheers for the replies guys, although it was definitely not supertram staff, as others have said the areas are separated and supertram staff have a more 'bus style' uniform whilst I noticed it was EMT due to the name badges. I guess it makes sense for other TOC to help each other out with...

Hi All Just wondered if anyone could shed any light on why yesterday at around 16.30 a group of revenue protection staff were at meadowhall station but most appeared to be East Midlands Trains staff, yet no EMT services call there :-? A couple of Northern staff where also present but it just...

ISTR Long Eaton station ticket office had until fairly recently a "regional railways" branded date board at the back of the ticket office. It was then amended with what appeared to be a print out of the "East Midlands Trains" logo sellotaped on top!

It seems EMT/Rail Gourmet aren't living up to expectations... http://www.thestar.co.uk/news/Train-buffet-trolley-row-rumbles.6674655.jp Although am I correct in saying technically a first class ticket only gives you access to the first class carriages and not any complimentary drinks etc?

anyone know the full story on the new trolley service? Travelling to work today on the 06:27 dep from Sheffield and back on the 18:18 from Derby both had trolley and no buffet (at least for that part of the journey) and I'm 90% sure one was wearing a rail gourmet uniform! I thought it was still...

Incidentally how much does it cost to run a permit to travel machine? Only EMT have installed one at Spondon a station that has aprox 9 trains a day to Derby and 8 to Nottingham. I'd be surprised if it protects revenue enough for merit its use!

Hey I just wondered if anyone could shed any light on why at Long Eaton station the automatic announcements (using the same voice used at Sheffield/Leeds/Nottingham etc) appeared to have stopped being used? Do EMT have to pay some kind of royalties for them that they no Longer feel are...

just to be clear it passengers were still queueing and walking off it wasn't that they where still sitting down, I did suggest to somebody they found the train manager but she pointed out she had no idea where to find him (annoyingly tickets seem to be very rarely checked on this service when...

Today the 18:01 EMT service from Long Eaton to Sheffield closed its doors before all the passengers wanting to leave at Long Eaton had alighted. I watched about half a dozen people in one coach alone helplessly stay on the train till Derby. What's the procedure for meridian train doors are...

there have been posters in EMT stations for several weeks, if people buy a valid ticket then they have nothing to worry about. As for buying a AP from London to Nottingham and then a single to Mansfield surely the majority of people would either have a return portion anyway if not could easily...

Defending EMT they did recently install several new TVM (pretty sure it has at least 6 on the concourse and a further one operated by northern at the back entrance, and I've bought tickets from a member of staff while waiting in the queue with them using the same piece of equipment used by on...

tbh the OP was correct and passengers have no right to expect tickets to be issued in anyway other than the terms and conditions set when they bought the ticket (i.e. to take the original card and ref number to a nominated station). The sister could have picked up the tickets and posted them or...

hey all just wondered if anyone could shed any light on why often trains between stations are so close? This thought came to me when I found out that between Derby and Long Eaton 3 trains per hour are available -however all of them depart between XX.10 and XX.22 with the next not being...

given that gates are open a fair amount of the time how much do they save TOC, surely its not cheap to install and operate? Or is just the principle of reducing non-ticket travel?