I greatly enjoyed the part where the RPI told someone they could tap back out and have their fare refunded.
And the bit where they demanded ID and threatened to call the police if it wasn't provided.
Surely you'd have thought they'd try and behave particularly "legitimately" for the cameras, and not have evidence of their blatant lies and... potentially non-compliant behaviour... on camera? Broadcast to the whole country?
My bold. I remember going to East Croydon specifically to collect my refund on my Oyster Card. I touched in, turned round and touched straight back out - cost me about £5. That was a few years ago so has that quirk been corrected or was the "passenger" using a bank card (if that is different) ?.
EDIT - following added :-
Otherwise, for me, it was a bit of a slow story.
I did not watch all of it because there was a heated side debate so I could not tell what was going on.
Someone else in the room was adamant that the people wearing jackets with "revenue" on them were HM government employees. It got into a heated argument - not sure why it was relevant. I grasped that the basis for the argument on one side was "HM Revenue and Customs" has the same word "revenue" in it - but is that a relevant connection ?. I was more interested in the actual details of the offences.
A question for someone else. How easy is it for TfL to take an over 60s card away from the rightful user. My reply was it is maybe not confiscated but just disabled, so no need for the revenue team to get their hands on the misused card. I pondered that it not a big legal deal as I can guess that it is in the terms and conditions that TfL reserve the right to take away the right of use, or something along those lines. Or am I wrong and it takes a court case to remove the card from the rightful user so it has to be proved that they let others use it ?. I could see the TfL team were trying to prise some things out of the gent.
I was rather struck with how "entitled" the gate pusher at Waterloo was !.
Perhaps driving in my personal car would be a more pleasant way to travel !.