Hi all,
Bit of a weird one...
I've bought three Advance Flex Return tickets Norwich (NRW) to London (LST) and back on Greater Anglia via Trainline Business, all on the same booking and same trains.
I picked them up tonight and (as with any Advance) they all say on them that they're only valid with a reservation, but only one reservation coupon was printed alongside the three outbound and three return tickets.
This wasn't an error with the machine printing, as it said it would print seven coupons and I got seven coupons plus the receipt.
The ticket office at Norwich were completely baffled and suggested that I keep the booking confirmation handy to confirm that I had definitely got the right ticket...
Anyone know if this is normal for there only to be one reservation for multiple tickets when booked together or should I be getting on to Trainline to get them to sort it out?
Bit of a weird one...
I've bought three Advance Flex Return tickets Norwich (NRW) to London (LST) and back on Greater Anglia via Trainline Business, all on the same booking and same trains.
I picked them up tonight and (as with any Advance) they all say on them that they're only valid with a reservation, but only one reservation coupon was printed alongside the three outbound and three return tickets.
This wasn't an error with the machine printing, as it said it would print seven coupons and I got seven coupons plus the receipt.
The ticket office at Norwich were completely baffled and suggested that I keep the booking confirmation handy to confirm that I had definitely got the right ticket...
Anyone know if this is normal for there only to be one reservation for multiple tickets when booked together or should I be getting on to Trainline to get them to sort it out?
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