Intercity Guy
Member
Hi
I was wondering if anyone could advise me if I would be entitled to any compensation due to delays yesterday.
I was travelling from London Bridge to Billingshurst changing at Three Bridges, catching the 8:39 off London Bridge and then the 9:21 off Three Bridges to arrive at Billingshurst at 9:45. The 9:21 was cancelled and the Horsham services after were cancelled as well and the next service wasn't until 10:20. As I didn't want to wait for 1 hour at Three Bridges with no guarantee the 10:20 off Three Bridges wouldn't be cancelled ( This service was 14 late into Three Bridges) I decided to stay on to Haywards Heath and then take a taxi over to Billingshurst eventually arriving at 10:05.
Would I be entitled to any Delay repay or the taxi fare reimbursed or will Southern just say I should have waited at Three Bridges regardless if services are cancelled and could have been stuck for over 2 hours?
Any advice will be greatly received.
I was wondering if anyone could advise me if I would be entitled to any compensation due to delays yesterday.
I was travelling from London Bridge to Billingshurst changing at Three Bridges, catching the 8:39 off London Bridge and then the 9:21 off Three Bridges to arrive at Billingshurst at 9:45. The 9:21 was cancelled and the Horsham services after were cancelled as well and the next service wasn't until 10:20. As I didn't want to wait for 1 hour at Three Bridges with no guarantee the 10:20 off Three Bridges wouldn't be cancelled ( This service was 14 late into Three Bridges) I decided to stay on to Haywards Heath and then take a taxi over to Billingshurst eventually arriving at 10:05.
Would I be entitled to any Delay repay or the taxi fare reimbursed or will Southern just say I should have waited at Three Bridges regardless if services are cancelled and could have been stuck for over 2 hours?
Any advice will be greatly received.