Research undertaken on the monetisation of driver frustration for a rural single carriageway A-class trunk road has found that there is a statistically significant value of time uplift relating to: the presence of oncoming traffic, the degree to which travel is below desired speed; and the number of HGVs in the platoon ahead. These relationships were derived from:
- an experimental study which involves road users watching bespoke computer-simulated video clips showing a range of variables, and accompanying questionnaires for road users to rate frustration on a scale; and
- a stated preference (SP) self-completion route choice exercise.
Values of time multipliers are derived from users' willingness to trade route choice options obtained from SP surveys. In most circumstances the value of time multipliers are not transferrable between routes and bespoke value of time multipliers should be applied. Outputs from microsimulation modelling relating to factors which may cause driver frustration by link and vehicle purpose for each time period can be used to apply the value of time outputs thus providing Present Value of Benefits (PVB) related to relieving driver frustration.
By comparing actual total link time and perceived total link time additional time perception can be quantified. Applying standard values of time allows the values to be monetised. It is necessary run and average a minimum of five seed runs of a microsimulation model to provide robust results. The monetisation of driver frustration applies only to drivers and not to passengers.
Caution should be exercised in applying value of time multipliers to reflect travel at below desired speed as the application of travel at below desired should apply to free flow time. Research is ongoing to refine to refine the range of values which are affected.
Until this research is finalised it is recommended to present the monetisation of driver frustration as a sensitivity to the standard TEE analysis.