Took a ride on 390123 this evening.
Padding on seats still quite hard, but this will improve through time.
The updated PIS screens were not working, and the shop was accepting cash only (Wi-Fi issues the staff said was the cause).
Had an interesting chat with the TM and a member of shop staff. They told me that they’ve completed E-training (including use of an oculus rift VR device to walk around the train using virtual reality), but there has been no in-person onboard training.
Apparently they are waiting to find a company who will provide water for the free water filler. As a result, they’ve been told they
cannot give out free water but CAN give out free tea and coffee if a customer cannot pay by cash. Ridiculous in my view.
All staff members I spoke to were based in Glasgow, boarded at Preston and had no idea they were boarding one of the refurbished sets. Crazy!
Photos attached:







