Bletchleyite
Veteran Member
Thats true and it is the same with the middle seat unoccupied and a free sandwich and drink (certainly on BA) and they cant possibly call that first class so its effectively Standard Premium . I should have said that i was more alluding to the long haul product where the distinction is much clearer!
On KLM the middle seat wasn't free and the product was called Business Class.
I thought that a bit rubbish to be honest. But the point is that I don't see any sort of problem with the differentiator to proper 1st being the "soft product", provided that "soft product" is very, very good. And it isn't. I'd be thinking your drink being topped up as soon as it's empty without needing to even raise your hand, and a high quality, full-meal, silver-service food product to the standard of the paid-for restaurant on GWR. Maybe even to the extent of storing data so you "know your customer", so it's not just "Tea or coffee, sir?", but "Welcome on board Mr. Bletchleyite, tea, I presume?"
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