matthewluck
Member
- Joined
- 6 Aug 2012
- Messages
- 76
Hi,
I wonder if anyone could offer advice.
I've booked 2 Adult Advance tickets on the same booking, for the same train Carlisle - London Euston for 22nd October with Avanti.
Due to COVID only 1 adult can travel now.
I wanted to change ONE ticket to a journey on 12th November and keep the other as booked.
Trainpal, where I made the booking can't assist with this straight away. I phoned them and they said they will get back to me within 24 hours about changing one ticket only.
I have visited an Avanti ticket office with the collected tickets and was directed back to the website where I bought the tickets.
Should I be allowed to amend one adult ticket on a booking for two adults?
Thanks in advance
I wonder if anyone could offer advice.
I've booked 2 Adult Advance tickets on the same booking, for the same train Carlisle - London Euston for 22nd October with Avanti.
Due to COVID only 1 adult can travel now.
I wanted to change ONE ticket to a journey on 12th November and keep the other as booked.
Trainpal, where I made the booking can't assist with this straight away. I phoned them and they said they will get back to me within 24 hours about changing one ticket only.
I have visited an Avanti ticket office with the collected tickets and was directed back to the website where I bought the tickets.
Should I be allowed to amend one adult ticket on a booking for two adults?
Thanks in advance