Chiltern use station toilet mirror for "revenue protection"

[Starmill]

The title says it all really. Personally I'd be totally mortified if my customer toilets had something like this on the mirror:


The words printed onto the mirror are "Are you looking at a fare dodger?"

https://twitter.com/chilternrailway/status/1765733081057468805

Compare the extreme negative tone of Chiltern's customer communication with this poster found at Avanti West Coast stations:

Fare for everyone
If you're travelling on one of our trains, you must have a ticket that's valid for travel on that service. To make it fair for everyone, there are different ticket types available and our team are onboard to help with any queries.

The underlying message is, of course, exactly the same in both cases.

 

[bcarmicle]

The underlying message is, of course, exactly the same in both cases.

Avanti doesn't run a Penalty Fares scheme, do they? So it would be legitimate to buy on board even if you're supposed to buy before you travel.

 

[Mojo]

This is already being discussed here: Chiltern Recovers £400,000 of Evaded Revenue, the thread has been locked now.