Hi I was travelling on the c2c line from westcliff to barking recently and stupidly bought a ticket at the self service machine that was only to benfleet instead of barking by mistake, when stopped at barking I was told I would recieve a letter with a penalty fare withing 7 working days however I recieved nothing until one month later today when I get a letter from "Summons application" informing me I have to settle an even bigger fine!! I do not understand where this has come from, I was quite willing to pay the inital penalty fare of £20 an have no idea why I wasnt fined on the spot or recieved the letter I was supposed to! Can anyone advise what to do? I have only 21 days before further action is taken, very very very concerned!!!