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Contacting Caledonian Sleeper Customer Services regarding booking problem

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Mike99

Mike99

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Hi, I've emailed CS customer Services, does anyone know how prompt they are with replies?, I've tried to book a berth only during May on the website but with no success. Any advice will be gratefully received.
 
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RailUK Forums

47271

47271

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They're usually pretty good but I've heard of it taking a couple of days sometimes. You can phone them if you want an answer straight away, although you can wait for a while to get through.
 
Mike99

Mike99

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47271 said:
They're usually pretty good but I've heard of it taking a couple of days sometimes. You can phone them if you want an answer straight away, although you can wait for a while to get through.
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Thanks for the info
 
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Hadders

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I agree in maybe experience they reply promptly although in my cases not with the answers I was seeking.
 
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