parnelli1983
Member
- Joined
- 16 Oct 2011
- Messages
- 24
Hi All,
Hope someone can be of some help. I will try and keep as short and factual as possible. The saga all started May 2011 - I had booked a train online (via national rail) so had my booking details on my phone to collect my tickets at the station - route was Bristol TM to Sheffield (Return). That day I had a taxi booked to take me to the station, but unfortunately they were late and ultimately I had 5mins to catch the train once getting to Bristol TM - on arrival the self-service ticket machines had a q of around 15 people - so decided to get on the train and produce my booking confirmation and get my ticket on arrival at sheffield.
The conductor came around checking tickets - showed him confirmation and he said its fine and to pick ticket up at sheffield...He mentioned they would be changing conductors at Birmingham and this is where the problems came. The conductor had a pretty poor attitude and explained the circumstances and stating the previous conductor agreed it was ok of which he said 'The previous conductor did not do his job correctly' He then asked for full fare of which I didn't have the cash to cover this and couldn't understand why he would not accept my booking confirmation - Am I right in saying that under by law(iii) the Operator or an authorised person gave him permission to travel without a valid ticket would stand up?
The conductor took my details and hadn't heard anything until a letter that was sent on the 14 October - I've pleaded not guilty and its just playing on my mind as it was purely innocent on my part and I feel this large corporate company is taking advantage....
In my statement I've put all this in my statement...Funny thing was the conductor from Birmingham stated I presented an old ticket which is untrue!
Any reassurance would be greatly appreciated - I sent the plea today and had to send special delivery as moved address and went to the old address and luckily picked it up as the case was due to sit on the 20th October.
Thanks,
Darren
Hope someone can be of some help. I will try and keep as short and factual as possible. The saga all started May 2011 - I had booked a train online (via national rail) so had my booking details on my phone to collect my tickets at the station - route was Bristol TM to Sheffield (Return). That day I had a taxi booked to take me to the station, but unfortunately they were late and ultimately I had 5mins to catch the train once getting to Bristol TM - on arrival the self-service ticket machines had a q of around 15 people - so decided to get on the train and produce my booking confirmation and get my ticket on arrival at sheffield.
The conductor came around checking tickets - showed him confirmation and he said its fine and to pick ticket up at sheffield...He mentioned they would be changing conductors at Birmingham and this is where the problems came. The conductor had a pretty poor attitude and explained the circumstances and stating the previous conductor agreed it was ok of which he said 'The previous conductor did not do his job correctly' He then asked for full fare of which I didn't have the cash to cover this and couldn't understand why he would not accept my booking confirmation - Am I right in saying that under by law(iii) the Operator or an authorised person gave him permission to travel without a valid ticket would stand up?
The conductor took my details and hadn't heard anything until a letter that was sent on the 14 October - I've pleaded not guilty and its just playing on my mind as it was purely innocent on my part and I feel this large corporate company is taking advantage....
In my statement I've put all this in my statement...Funny thing was the conductor from Birmingham stated I presented an old ticket which is untrue!
Any reassurance would be greatly appreciated - I sent the plea today and had to send special delivery as moved address and went to the old address and luckily picked it up as the case was due to sit on the 20th October.
Thanks,
Darren