Something that annoys me about disruption is not particulary the disruption itself, but the incredibly slowwwww system of delay repay afterwards!
As an example if I'm delayed I'll often submit my claim as soon as I complete the journey so it is fresh in my head and I don't forget
My most recent delay was May 7th, which took Northern until May 13th to acknowledge / process it, advised my free tickets would be dispatched and here I am May 26th still awaiting those...
As an example if I'm delayed I'll often submit my claim as soon as I complete the journey so it is fresh in my head and I don't forget
My most recent delay was May 7th, which took Northern until May 13th to acknowledge / process it, advised my free tickets would be dispatched and here I am May 26th still awaiting those...