py_megapixel
Established Member
This thread is to discuss how the deregulation of the bus network in most of the country is to the benefit or (in my opinion) the disbenefit of bus passengers.
I thought it best to reply in a new thread, rather than clutter up the "Stagecoach disowning the past" thread.
Things like real-time tracking and automated announcements - often extolled by bus companies as brilliant new features - are not new ideas at all, and it is frankly an embarrassment that they are not completely standard by this point.
Perhaps the one area in which private bus companies truly did innovate was in strategies for fighting between themselves. Stagecoach in particular is known for its aggressive tactics which have won it a monopoly (or close to it) in many locations. But this has almost never been to the benefit of the people - by which you presumably mean the people who to use the service.
The purpose of the transport network is to serve these peoples' journeys. What it seems to be do instead, in its privatised form, is act as a playground for bus companies to play their silly games on at the expense of everyone else. Those in areas where on-road competition is ongoing get such nonsense as buses from competing operators immediately following each other leaving huge gaps in the timetable; having to consult multiple sources of information to get a full picture of when buses run; operator-specific tickets competing with integrated ones (where the integrated ones even exist in the first place) and so on. Those in monopoly areas get a level of service that ranges from mediocre to unusable because there is no proper way of holding the operator to account and no incentive for it to improve.
I'll use Sheffield as an example as I've used the buses there a fair amount and it currently has a metro mayor pushing for bus franchising. Ask passengers who are dissatisfied with the service (a very large group) how they would like to see it improved, and I honestly can't imagine anyone saying they want a new operator coming in to "increase competition all the more". They want the existing operators to have some sense knocked into them; to be held to some decent standard of service; to realise that they are supposed to be running a transport network and not a situation comedy production . This is something that the current framework doesn't allow local government to do, and this is why bus franchising is now seen as desirable in many major cities outside London.
I thought it best to reply in a new thread, rather than clutter up the "Stagecoach disowning the past" thread.
I find the suggestion that private bus companies represent "decades of innovation and expertise" a little disingenuous. Ordering buses that have a pleasant environment on board with comfortable seats is not innovation and you don't need an expert to say it's a good idea. You point out that buses outside London started getting high-quality interiors quite a while ago - this may be true, but I'd wager the huge majority of them still have similar interior specifications to London. In fact a lot of them are cascaded from London!I was thinking more about initiatives such as Stagecoach Gold and First West of England's fare reforms which saw passenger growth. Buses outside London starting getting higher quality interiors long before TfL decided to trial them.
I'm not anti-franchising, I just feel that the pro-franchising lobby likes to paint Stagecoach et al as nothing more than profiteering bus barrons, ignoring the decades of innovation and expertise that they represent.
Things like real-time tracking and automated announcements - often extolled by bus companies as brilliant new features - are not new ideas at all, and it is frankly an embarrassment that they are not completely standard by this point.
I love privatisation but that is because I'm a capitalist. Can privatisation be better? Yes, if "open access" was an option for the proposed MetroMayor franchised bus operations then I may be swayed but as it stands I heavily despise the MetroMayor franchised bus operations as it'll only serve the Labour mayors and not the people.
With a new CEO at the helm, Stagecoach should look at expanding into areas where they currently don't serve which will increase competition all the more.
Perhaps the one area in which private bus companies truly did innovate was in strategies for fighting between themselves. Stagecoach in particular is known for its aggressive tactics which have won it a monopoly (or close to it) in many locations. But this has almost never been to the benefit of the people - by which you presumably mean the people who to use the service.
The purpose of the transport network is to serve these peoples' journeys. What it seems to be do instead, in its privatised form, is act as a playground for bus companies to play their silly games on at the expense of everyone else. Those in areas where on-road competition is ongoing get such nonsense as buses from competing operators immediately following each other leaving huge gaps in the timetable; having to consult multiple sources of information to get a full picture of when buses run; operator-specific tickets competing with integrated ones (where the integrated ones even exist in the first place) and so on. Those in monopoly areas get a level of service that ranges from mediocre to unusable because there is no proper way of holding the operator to account and no incentive for it to improve.
I'll use Sheffield as an example as I've used the buses there a fair amount and it currently has a metro mayor pushing for bus franchising. Ask passengers who are dissatisfied with the service (a very large group) how they would like to see it improved, and I honestly can't imagine anyone saying they want a new operator coming in to "increase competition all the more". They want the existing operators to have some sense knocked into them; to be held to some decent standard of service; to realise that they are supposed to be running a transport network and not a situation comedy production . This is something that the current framework doesn't allow local government to do, and this is why bus franchising is now seen as desirable in many major cities outside London.