East Coast Rewards

Discussion in 'Fares Advice & Policy' started by njr001, 1 Jun 2015.

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  1. njr001

    njr001 Member

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    8 Feb 2013
    Never having redeemed any of points yet, overall I have enough for a second class return trip. Some of my points are due to expire within the next 14 days. I really want to travel at the beginning of September i.e. more than 12 weeks time which currently shows no availability.

    If I redeem my points now what's the validity of the voucher?
     
  2. asharpe

    asharpe Member

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    598
    Joined:
    4 Feb 2013
    Location:
    West Yorkshire
    East Coast do sell tickets between Kings Cross and Newcastle/Edinburgh up to 6 months in advance. I've used up the last of mine so I can't check if rewards tickets are available for that far out.

    Remember that stopping short on rewards tickets is not permitted by the T&Cs.
     
  3. Hadders

    Hadders Established Member

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    If you redeem your points now then you have until the end of September to book your travel.
     
  4. SaveECRewards

    SaveECRewards Member

    Messages:
    409
    Joined:
    22 Jan 2015
    Actually we recently discovered you have 6 months from when you redeem to book your tickets.

    Originally we were told you have to book by the end of September, but it's only redeem by then.

    That means you should redeem your points now (as they're due to expire) and you'll then have 6 months to book them by.

    See here: http://saveecrewards.co.uk/review/using-your-points

    Also consider signing our petition to keep the rewards scheme: https://www.change.org/p/david-horne-virgin-trains-east-coast-bring-back-east-coast-rewards
     
    Last edited: 2 Jun 2015
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