Currently finishing a Euro* city break to Lille.
Its been a while since doing a Euro* trip, and I have always been a fan of the service since first using it way back during the Waterloo days.
However I have said this time that this will be my last trip.
I always pay extra for the "middle" class of service.
I can remember Waterloo days this included lounge access, champagne on board, hot food, generous drinks allowance.
On our way out I was shocked when they refused my Mrs a choice of drink, because she wanted a GnT rather than beer or wine ! She was told to walk to the buffet car and purchase it.
The food is abysmal and drinks service "stingy"!
And at Lille, I always get amazed at the shoddy state of this place. They insist you check in half an hour before, at least- actually advising 45 minutes!!
There is NOTHING to do for 45 minutes here. Why do they insist on this? There isnt even a bar (my major gripe). Its painful the dull wait until the train comes..
There are no lounge facilities for the top class passengers. I would be so annoyed if I had paid so much and didnt even get a drink at the departure point. The top class is always so much more expensive than the middle class that I always travel.
Imagine if I purchesed business class flights with BA and at Heathrow was told there is no lounge, or even bar to wait in after checking in !
Im sorry Euro*, but I fear this will be the last trip I shall make on your trains...
Its been a while since doing a Euro* trip, and I have always been a fan of the service since first using it way back during the Waterloo days.
However I have said this time that this will be my last trip.
I always pay extra for the "middle" class of service.
I can remember Waterloo days this included lounge access, champagne on board, hot food, generous drinks allowance.
On our way out I was shocked when they refused my Mrs a choice of drink, because she wanted a GnT rather than beer or wine ! She was told to walk to the buffet car and purchase it.
The food is abysmal and drinks service "stingy"!
And at Lille, I always get amazed at the shoddy state of this place. They insist you check in half an hour before, at least- actually advising 45 minutes!!
There is NOTHING to do for 45 minutes here. Why do they insist on this? There isnt even a bar (my major gripe). Its painful the dull wait until the train comes..
There are no lounge facilities for the top class passengers. I would be so annoyed if I had paid so much and didnt even get a drink at the departure point. The top class is always so much more expensive than the middle class that I always travel.
Imagine if I purchesed business class flights with BA and at Heathrow was told there is no lounge, or even bar to wait in after checking in !
Im sorry Euro*, but I fear this will be the last trip I shall make on your trains...