To be fair i totally agree with the guard for asking people to remove bags etc and doing it over the tannoy is easier before the train departs as it picked up a lot of passengers at Newport when almost every seat was taken But I think comments such as 'seats are for passengers not bags' and 'you can put your bags on the overhead luggage racks or on your laps' is not really necessary, i think people would know where to store their bags/luggage properly!We’re very often not privy to the information as to why it’s short formed. We get to the platform for our train and a 2 car turns up. We then know it’s going to be very busy due to the lack of coaches and our focus is on what we can for the passengers on our service at that time.
Personally then, I would make the announcements regarding the short forming, saying that I expect the service to be very busy and ask people to remove bags and such from seats. If it’s not already to the point I can’t walk through then I would go through, enforce that (and I have had people seriously unhappy about me asking to move bags off seats, it’s insane how selfish some people can be), and, as I worked 158’s only, I would also make sure any vestibule doors were Isolated in the open position and windows open as the A/C was terrible and it would be incredibly hot and sweaty with a F+S 2 car even in winter.
It just would be nice for customers to be kept in the loop about why the booked traction isnt on the service including the first class.
A few times previously I have asked someone to move a bag so i can sit down, i dont get why some people think they are entitled to a double seat to themselves!
Thats understandable as there is limited options to rescue them. And it is supposed to get bad later on.To be fair, if the weather gets as bad as expected tonight it might get sent home to bed early. They don't like having the locos out of there's a lot of disruption around.
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