I thought it might me a nice idea to have a happy thread in the forum.
Excellent Customer Service
I apologise if it has been done before
I was speaking to my Dad earlier. He has visited his local station this week and couldn't praise the staff member enough on all the help and advice they gave him, they even filled out his senior railcard form for him and then he just signed it. The lady issued his tickets and then put them into a plastic wallet, then printed off his itinerary and put it all in an envelope so he didn't lose them.
What fantastic service.
Just wondered if others have come across service like this whilst on the railways.
Excellent Customer Service
I apologise if it has been done before
I was speaking to my Dad earlier. He has visited his local station this week and couldn't praise the staff member enough on all the help and advice they gave him, they even filled out his senior railcard form for him and then he just signed it. The lady issued his tickets and then put them into a plastic wallet, then printed off his itinerary and put it all in an envelope so he didn't lose them.
What fantastic service.
Just wondered if others have come across service like this whilst on the railways.