Cesarcollie
Member
- Joined
- 5 Jun 2016
- Messages
- 541
Without wishing to turn this into a First Essex thread, it does seem that it is one of the OpCos that really needs some concerted effort. Route networks in places like Chelmsford seem inordinately complex. Take the 42 group of services in Chelmsford. A group of routes that are essentially a cross city route from Galleywood to Broomfield Hospital every 10 mins but are then projected to Stansted (hourly) or Braintree (half hourly); that looks like two very different types of route welded together for operational convenience. It's something that you'd expect a new management team to look at and question, and those convoluted patterns seem endemic in that business. As well as making it difficult to be reliable, how do you go about marketing it?
That they have challenges in recruitment and congestion (as per much of the South East) is without question but it's not beyond redemption. The region is economically better than, say, South Yorkshire. First have shown that they can reinvigorate businesses such as FSW and FWoE. If First South West can do things differently (and that was much more of a basket case), then there is scope; Essex has a reasonable council (not brilliant but not bad) and there are opportunities to exploit.
However, as an outsider looking in, I'd agree that they seem to be treading water. Aside from the Airport services, there's little in terms of product development or marketing. If there's a plan to break the cycle, it isn't apparent, instead relying on a few mid-life cascades, and religiously still repainting stuff in Urban, aside from a few heritage schemes to keep the gricers happy even if the general public really couldn't give a monkeys about Westcliff on Sea, a firm that disappeared in 1952 or something. As with Nigel Eggleton and the Midlands team taking on First South Yorkshire, some new faces is probably what Essex needs and to bring in some of the best practice that has been shown to deliver benefits in places like Cornwall and Bristol.
You mention Go Ahead and Arriva and, to be honest, they are hardly in great shape themselves. I'd be intrigued to see what surgery Go Ahead may undertake on their East business which has lost money hand over fist in recent years. Arriva Colchester is a shadow of an operation (underpinned by the P&R), Harlow has had problems for many a year, and now Southend is being rumoured that it will lose its modern deckers to Leicester. Certainly, First have the critical mass to be able to step in and get those opportunities.
In short, I agree with much of what you say. Where we differ is that you think it's a lost cause; I don't think it is....yet.
All very true TGW. Worth noting that First Essex now has a new MD (Piers Marlow) and Steve Wickers is concentrating wholly on Eastern Counties. Go Ahead East Anglia is a much bigger basket case (albeit on a smaller scale), but with CBSSG, will be achieving break-even for the first time ever! But veering off-topic.....