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My only feedback, hopefully constructive, this morning when I was at Penzance the drivers weren't coming round to pick up until xx43, presumably as their duty says. 2 seperate services I saw had so many passengers it took between 10 and 15 minutes to load, and punctuality was gone. The number of passengers were positive. Every A1 I saw was full and standing downstairs with varying numbers upstairs. If possible bring the buses to pick up earlier, although maybe this can't be done with meal breaks etc.[/QUOTE]
Nothing changes here then!!
Penzance drivers are famous for not arriving on the stand until departure time or later. As you say perhaps some extra time should be added in the duty or a controller to supervise these movements.