I've been through Gatwick a few times since the so called improvements. Today, typically, Redhill ....change at Gatwick, onwards to the south coast. The main point is poor signage, the north stairs are blocked and the only escalator deposits you in a large "atrium" without well defined platform signage. More importantly, there is a lack of departure screens throughout the station and no "next train to" screen. Arriving on platform 6, no coffee stand, no toilets and hard, open air seating for transit pax. (Mustn't forget the tiny lounge at the far end of the platform!) In all these designs,( thinking of the underground/St Pancras/Kings Cross exchange) the impression is given that the longer the walking distance, the better! Talking to platform staff, they said that the upgrade designer had little rail experience, is that correct?