londonbridge
Established Member
- Joined
- 30 Jun 2010
- Messages
- 1,478
Moderator note: Split from https://www.railforums.co.uk/thread...hase-due-to-rail-strikes.253802/#post-6442251
Sorry for hijacking this thread but it’ll save starting a separate one….how long on average are TOCS taking to process refund requests due to strike days?
I had a return ticket from London to Sheffield for last Saturday, outward was Hull trains London-Doncaster and TPE to Sheffield, return was TPE and LNER. Ticket was purchased from Grand Central.
There were no TPE services on the day, I submitted a refund request on Friday 29th, citing “will not be travelling” as the reason, no sign of it as yet and not even an acknowledgment of the request.
Sorry for hijacking this thread but it’ll save starting a separate one….how long on average are TOCS taking to process refund requests due to strike days?
I had a return ticket from London to Sheffield for last Saturday, outward was Hull trains London-Doncaster and TPE to Sheffield, return was TPE and LNER. Ticket was purchased from Grand Central.
There were no TPE services on the day, I submitted a refund request on Friday 29th, citing “will not be travelling” as the reason, no sign of it as yet and not even an acknowledgment of the request.
Last edited by a moderator: